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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Bridging the learning divide: unlocking AI's true potential

AI's economic promise requires pairing tech investments with skills development, says Pearson's new...

ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...

MB Bank turns to Software AG to revolutionise the banking experience

Software AG has been working with Vietnam-based Military Commercial Joint Stock Bank (MB Bank) to...

NFU Mutual to migrate core systems to Guidewire Cloud Platform

The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...

Smart, agile MLOps on any cloud

Canonical releases Charmed Kubeflow 1.4.

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