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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Fast Trak suspension system for efficient on-site installations

Fast Trak is a prefabricated suspension solution supporting mechanical and electrical installations...

Paessler acquires qbilon

Helps customers unlock key insights to improve IT performance.

Arrow Electronics and Puppet announce exclusive EMEA distribution agreement

Global technology provider Arrow Electronics has signed a distribution agreement with Puppet, a...

Kong's Context Mesh: bridging the enterprise AI integration gap

Kong introduces Context Mesh, a tool to seamlessly connect enterprise data with AI agents, aiming...

Exabeam Launches AI Agent Security Platform

Exabeam unveils AI-driven security workflows to support enterprise AI governance.

Accenture acquires Faculty to enhance AI offerings

Accenture aims to expand its AI capabilities with the acquisition of UK's Faculty, an AI native...

IT Management + Service