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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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COMPAREX launches SAM2GO NextGen

COMPAREX SAM2GO NextGen helps organisations discover, obtain, manage and optimise their SaaS...

Dell Private Cloud and Nutanix: balancing flexibility and operational control

Dell and Nutanix offer flexible infrastructure solutions designed to support changing business...

Quantum Computing's transition to proof-led discipline

A new report reveals a more disciplined approach to quantum computing as organisations demand...

SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation...

Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...

Fluke Corporation introduces AI enhancements for maintenance management

Fluke Corporation introduces AI-driven enhancements to eMaint CMMS/EAM, aimed at streamlining...

IT Management + Service