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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Building bridges: The introduction of the Agent Ecosystem by MACH Alliance

The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

AvePoint reveals enhanced AI data protection tools for enterprise users

AvePoint introduces AgentPulse Command Centre, advancing AI agent governance across multicloud...

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster...

Pushing forward with AI: navigating risks and governance challenges

AI adoption is increasing across organisations, despite ongoing concerns around security,...

Skills in the spotlight

Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...

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