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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Arrow Electronics and Puppet announce exclusive EMEA distribution agreement

Global technology provider Arrow Electronics has signed a distribution agreement with Puppet, a...

Unifying automation across hybrid cloud management

Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...

Unisys acquires Mobinergy

Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...

Infosys partners with Cognition to enhance AI engineering

Infosys collaborates with AI coding agent company Cognition to deploy Devin, an AI software...

PKF Littlejohn soon to enhance IT efficiency with ControlUp's advanced solution

PKF Littlejohn integrates ControlUp ONE platform to enhance IT infrastructure monitoring and...

End-to-end ITSM and ITOM platform powered by AI/ML

Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...

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