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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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As easy as ESP?

Aruba, a Hewlett Packard Enterprise company, has introduced Aruba ESP (Edge Services Platform),...

Aperam selects HCL Technologies to transform end-user experience

HCL to transform the end-user experience and IT operations for Aperam through best-in-class...

Teradata and ServiceNow partner

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates...

Tanium introduces Tanium Automate

Organisations can now confidently create highly accurate automation for common IT operations and...

Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...

Splunk enhances IT Operations solutions

Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...

IT Management + Service