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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Simplifying multi-cloud management

Morpheus Data has rolled out enhancements to its next-gen multi-cloud management platform (CMP) in...

Rubrik launches Andes 5.0

Rubrik Andes 5.0 release introduces Oracle database instant recovery, NAS Direct Archive, and...

Ci Distribution partners with Axagon for enhanced UK market reach

Ci Distribution teams up with Axagon to deliver connectivity and storage solutions across the UK,...

Skill shortages: the roadblock to innovation in IT

Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and...

Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of...

Harnessing AI alignment: unlocking billions in workplace value

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking...

IT Management + Service