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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Customer engagement insights: the symbiotic relationship between AI, trust, and communication

Smart Communications research highlights the profound impact of communication on customer trust and...

Check Point launches AI defence plane for enhanced security

Check Point introduces the AI Defense Plane to safeguard enterprises as AI systems advance to...

De Novo Solutions and the evolving digital transformation landscape

De Novo Solutions has been named an “Emerging Star” by Megabuyte, reflecting its recent...

HMRC and Fujitsu announce two-year workplace services agreement

HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...

Schneider Electric promotes Karlton Gray to Director of Channels, UK & Ireland

Karlton Gray ascends to drive collaboration within Schneider Electric's partner ecosystem, focusing...

RBC Capital Markets modernises process and content services

RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...

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