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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by...

UK businesses face major revenue losses due to network instabilities

Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...

Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...

Remote IT solutions for cloud infrastructure management

Nutanix has introduced new solutions that will allow IT teams to deploy, upgrade and troubleshoot...

Ci Distribution strengthens portfolio with new BenQ partnership

Ci Distribution partners with BenQ to expand its professional display range available to UK...

IT Management + Service