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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings...

Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it...

ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to...

Digital.ai and Scaled Agile expand partnership

Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...

Cisco expands Full-Stack Observability Ecosystem

Full-Stack Observability ecosystem helps customers fulfill their specific observability needs...

Cloudsmith unveils AI-driven model context protocol server

Cloudsmith launches its MCP Server to seamlessly integrate AI with software development workflows.

IT Management + Service