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Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an ITIL-based approach across its business.
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Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.
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SUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.
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Global Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.
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The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.
Read MoreStephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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