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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Tanium introduces Tanium Automate

Organisations can now confidently create highly accurate automation for common IT operations and...

Snowflake opens European research and development office in Berlin

One of Silicon V.alley’s most exciting technology companies invites Europe’s best software...

Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...

As easy as ESP?

Aruba, a Hewlett Packard Enterprise company, has introduced Aruba ESP (Edge Services Platform),...

Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

IT Management + Service