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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Bell Cyber introduces comprehensive managed cybersecurity solution for SMBs in Canada

Bell Cyber launches managed cybersecurity service for Canadian SMEs, leveraging WatchGuard...

Business concerns on post-pandemic AI prophecies

Large enterprises express concern that AI may not deliver the resilience and business continuity...

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Autonomy in data engineering: the arrival of Genie Code

Databricks launches Genie Code, an autonomous AI agent designed to assist data engineers with...

Getronics wins major global contract with Intersnack

Seven-year ICT services contract spans 23 countries and 10,000 staff.

Rubrik launches Technology Alliance Program

Rubrik partners with industry leaders including Cisco, DataStax, Fortinet, Google Cloud, Lenovo,...

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