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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Hyland launches Knowledge Enrichment to innovate AI workflows

Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...

UK data centre growth: a strategic approach

Exploring the UK's focused strategy to accelerate data centre growth amidst AI and cloud storage...

UK's journey from AI-curious to AI-native: embracing innovation with human oversight

The shift towards AI adoption in UK workplaces continues amid concerns over organisational...

Digital Space achieves Cisco 360 managed services expert status

Digital Space achieves Cisco 360 Managed Services Expert status, recognising its managed services...

Barracuda Networks announces cybersecurity advancements to enhance partner success

Barracuda Networks has announced upgrades to its cybersecurity solutions and partner programs,...

AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its...

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