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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Vega promises cloud mangement

Liberty Lake Cloud has introduced its new Vega Cloud Management Platform that is designed to help...

Navigating the productivity paradox: insights from the AI workslop survey

A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...

Fortinet leads the charge with quantum-safe innovations

Fortinet introduces advanced FortiOS features to safeguard networks against quantum computing...

ServiceNow launches platform expansion with the Utah release

Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...

ITAM is no longer about compliance

As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate...

ServiceNow releases its most comprehensive set of new AI innovations

Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...

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