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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Simplifying management at the edge

EcoStruxure IT Expert APl enables users to integrate remote monitoring capabilities into preferred...

Zenture Partners and Momentum: Pioneering telecom management for the future

Zenture Partners joins forces with Momentum, enhancing telecom lifecycle management with...

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing...

Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...

The King’s Trust selects NinjaOne

Renowned non-profit transforms and simplifies its IT operations and efficiency with NinjaOne.

SolarWinds unveils enhancements to Channel Partner Program

SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...

IT Management + Service