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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it...

The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations,...

Gartner highlights companies to watch in AI technology

Gartner reveals top contenders in the AI race, highlighting companies setting trends in various...

Gartner 2024 Hype Cycle for Emerging Technologies highlights developer productivity, total experience, AI and security

The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...

LSEG partners with Dell for private cloud infrastructure enhancement

LSEG has partnered with Dell Technologies to develop a private cloud platform and optimise its...

Andes delivers new performance peak

Rubrik has introduced the Andes 5.2 release of its market-leading Cloud Data Management solution...

IT Management + Service