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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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CyberSmart's 2026 MSP survey highlights third-party risk concerns

CyberSmart's latest findings reveal an increasing focus on third-party risk, with MSPs facing new...

Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...

Gartner highlights companies to watch in AI technology

Gartner reveals top contenders in the AI race, highlighting companies setting trends in various...

The price of convenience: rethinking all-in-one tech solutions

All-in-one platforms offer convenience, but retail and SaaS companies report they can limit growth,...

Tech Mahindra and Microsoft introduce AI platform for telecom data

Tech Mahindra partners with Microsoft to launch an AI platform for telecoms, aiming to enhance data...

Virtual Instruments joins AppDynamics’ Integration Partner Program

Virtual Instruments has joined the AppDynamicsIntegration Partner Program(IPP). The IPP leverages...

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