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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...

Advania UK enhances its market leadership with strategic acquisitions

Advania UK cements its leading position in the UK tech sector following the integration of CCS...

Enhancing cybersecurity with Forescout’s agentless segmentation solution

Forescout Technologies unveils segmentation solution focusing on device identity and behaviour,...

Kyndryl and Google Cloud: extended collaboration in enterprise IT

Kyndryl has expanded its collaboration with Google Cloud to support businesses in modernising...

Advantech and SecEdge announce edge AI collaboration focused on security and deployment

Advantech and SecEdge collaborate to support security for AI models at the edge, including use in...

Rubrik launches Technology Alliance Program

Rubrik partners with industry leaders including Cisco, DataStax, Fortinet, Google Cloud, Lenovo,...

IT Management + Service