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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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UK's journey from AI-curious to AI-native: embracing innovation with human oversight

The shift towards AI adoption in UK workplaces continues amid concerns over organisational...

AI in 2026: ensuring safe and accountable use

In advance of Safer Internet Day, Sean Tilley, Senior Sales Director EMEA at 11:11 Systems, found...

Bridging the AI expectations gap: how I&O leaders can align with business goals

Netskope's report highlights the communication gaps faced by I&O leaders in enhancing AI...

ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more...

Keysight joins Airbus SpaceRAN 5G project

Keysight partners with Airbus on the SpaceRAN project to support the development of 5G...

Acceleration and accountability: navigating the new age of AI investments

Emerge research finds that AI investments are now under stricter timelines, compelling leaders to...

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