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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Paessler launches PRTG Node-REDConnector

Opens up a new dimension of monitoring for IoT environments.

Node4 introduces AI-driven FinOps solution for cost optimisation

Node4 has launched an AI-driven Financial Operations (FinOps) solution designed to help UK...

Banking firms adopt BMC tools for workflow automation

BMC is working with financial institutions to support mainframe modernisation, workflow...

Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool...

USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

The evolving role of AI in finance for 2026

Aqilla's research highlights increasing confidence in AI's role in finance, as manual work...

IT Management + Service