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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...

Snow Software and BMC expand partnership

Together the companies will support IT leaders with digital transformation and hybrid work...

Britain leads Europe in AI adoption, emphasising its positive impact

The UK is outpacing Europe in AI integration at work, with its workforce embracing advanced AI...

Quest introduces KACE offerings

New KACE Systems Deployment Appliance (SDA) 7.0 provides broader scope of endpoint management...

Rapid7 expands cloud security through new ARMO partnership

Rapid7 partners with ARMO to expand cloud and application runtime security as part of exposure...

IT Management + Service