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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing...

Nutanix expands integration with ServiceNow

Nutanix has expanded integration with the leading digital workflow company ServiceNow, as well as...

Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

Guarding AI: defence strategies against emerging threats

Emerging research highlights the need to protect AI skills from cyber threats in critical sectors.

Park Place Technologies launches Uptime Partner Portal and New Partner Program

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...

AI success lies in strong knowledge foundations, iManage study reveals

iManage's latest report highlights the crucial role of knowledge maturity in effective AI...

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