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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Operational resilience investment and incident risk in UK and Ireland businesses

UK and Ireland businesses are prioritising operational resilience to address financial risks and...

Dynatrace doubles the scalability of its Software Intelligence Platform

Support for 50k hosts and cross-cluster distributed tracing, analytics, and management deliver...

Luminance updates legal-grade AI for enterprise contracts

Luminance's latest AI platform overhaul retains negotiation history, aiming to bridge a...

XYZ Reality expands partnership with applied digital for AI factory developments

XYZ Reality partners with Applied Digital to support construction delivery for AI Factory campuses...

Pure Storage rebrands to Everpure amid acquisition of 1touch

Pure Storage, now Everpure, expands into cloud data management with the acquisition of 1touch,...

New partnership brings academic courses into Skillsoft platform

Skillsoft partners with edX to enrich its platform with university courses, bridging skills gaps in...

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