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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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CIOs and CTOs struggle with multiple vendor model

IT leaders seek to consolidate support and services into a single vendor to achieve greater...

NinjaOne expands Automated Endpoint Management Platform

NinjaOne now delivers Mac coverage through a single interface.

Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.

Onecom opens customers’ eyes to network performance with Highlight

Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...

Enhancing vendor access: Leostream launches new Remote Access service

Leostream introduces a secure solution for external stakeholders, ensuring safe and efficient...

Centreon simplifies the convergence of IT and OT monitoring

The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...

IT Management + Service