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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Unlocking workforce potential: unveiling UKG Bryte for pro workforce management

UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...

USU simplifies IT service management

Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...

Delinea and IBM expand collaboration: strengthening identity security

Delinea and IBM deepen their strategic collaboration, enhancing identity security solutions for...

Navigating the productivity paradox: insights from the AI workslop survey

A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...

Nokia integrates Pure Storage and Red Hat OpenShift in cloud-native telco architecture

Nokia partners with Pure Storage and Red Hat OpenShift to deliver a cloud-native telco architecture...

Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...

IT Management + Service