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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...

CoreView updates Enhance Microsoft 365 tenant management

CoreView releases Tenant Resilience and Management to strengthen security and governance of...

Signicat strengthens UK presence with Ray Ryan's appointment

With identity fraud impacting UK businesses, Signicat appoints Ray Ryan to lead its operations in a...

Zscaler opens new european headquarters in London

Zscaler expands its footprint in EMEA with a new London headquarters, boosting its growth strategy...

CA Technologies unveils autonomous AI for IT operations capabilities

CA Technologies has marked a major milestone in the company’s autonomous strategy with the...

IT sustainability: A commercial priority for SMEs

The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...

IT Management + Service