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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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UK executives report faster decision-making as AI adoption grows

UK executives face rising pressures from AI-accelerated decision-making, grappling with the demand...

MCIM and autoLOTO introduce digital safety management for AI/HPC facilities

MCIM teams up with autoLOTO, aiming to enhance safety, governance, and operational intelligence in...

UK businesses face major revenue losses due to network instabilities

Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...

Calero expands Technology Business Management leadership with VP appointment

Calero appoints Hyoun Park as VP of Telecom & Mobility Management to support the company’s...

Guarding AI: defence strategies against emerging threats

Emerging research highlights the need to protect AI skills from cyber threats in critical sectors.

ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most...

IT Management + Service