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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Application performance visibility seen as key to boosting business processes and user experience

Refining network monitoring vital in optimising performance but cost issues remain.

iManage announces new leadership appointments in partner strategy

iManage has appointed Ryan Begin as Vice President, Technology Partnerships and Ecosystem Strategy,...

Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it...

Celebrating the SysAdmins that kept the industry moving through the pandemic

Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators...

Siemens and NVIDIA expand industrial AI partnership

Siemens and NVIDIA are bringing AI into industrial processes, from design and engineering through...

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...

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