MSP Channel Insights

Sorry, there is no news to show.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

Executives demand faster innovation, stronger ROI and resilience

New research highlights executive priorities amidst evolving pressures, showcasing the pivotal role...

FMC modernises its global operations and IT infrastructure

FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future...

EMEA businesses rethinking legacy ERP

Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...

AWS accelerates AI innovation with $100M investment

AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...

IT Management + Service