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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Hybrid cloud monitoring increases performance and reduces costs

NETSCOUT SYSTEMS has been selected by PropertyRoom.com to manage its hybrid cloud by transforming...

Nutanix expands integration with ServiceNow

Nutanix has expanded integration with the leading digital workflow company ServiceNow, as well as...

How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...

USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

CommScope unveils secure boot signing solution for TI processors

CommScope introduces a signing solution for TI's Arm-based AM6x processors, enhancing cybersecurity...

IT teams resolving incidents up to 63 percent faster than before COVID-19 pandemic

IT in “hyper-care” mode to meet unprecedented digital demand.

IT Management + Service