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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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New broadband standards aim to reduce energy use in Europe

European broadband standards aim to lower energy use in homes, with potential savings comparable to...

Hybrid IT infrastructure is here to stay

With 88% of IT leaders re-evaluating cloud spending, on-premise infrastructure remains sticky as IT...

Reinventing hybrid infrastructure management

Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...

Formula 1 enhances data systems with Lenovo cooling

Formula 1 embraces Lenovo cooling technology to boost sustainability and performance in broadcast...

Central Nervous System for IT promises new era for AIOps

The Central Nervous System for IT gives enterprises the deepest visibility into complex multi-cloud...

Unlocking the potential of Agentic AI: bridging the gap between vision and reality

Examining the adoption of agentic AI, focusing on trust and process orchestration in business...

IT Management + Service