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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics...

Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...

AI success lies in strong knowledge foundations, iManage study reveals

iManage's latest report highlights the crucial role of knowledge maturity in effective AI...

Sharp Europe unveils new ‘One Sharp’ unified brand proposition

Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...

New partnership brings academic courses into Skillsoft platform

Skillsoft partners with edX to enrich its platform with university courses, bridging skills gaps in...

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