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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Site24x7 introduces CloudSpend, a Cost Analytics Platform for the Public Cloud

Provides business intelligence to reduce OpEx in cloud for multiple accounts.

Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity,...

Delinea and IBM expand collaboration: strengthening identity security

Delinea and IBM deepen their strategic collaboration, enhancing identity security solutions for...

Skills in the spotlight

Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...

Rocket Software launches NextGen Academy in Newbury, UK

Rocket Software unveils its NextGen Academy in Newbury, aiming to develop enterprise software...

89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech....

IT Management + Service