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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Puppet by Perforce: Here’s why nobody’s really ready for NIS2

Despite being published in late 2022 and coming into effect in January 2023, the second Network and...

Apex Computing achieves Microsoft security designation

Apex Computing has achieved a third Microsoft Solutions Partner designation, adding Microsoft...

Riverbed's leap in network observability

Riverbed unveils AI-powered network observability solutions, enhancing IT efficiency and...

THE ICONIC elevates customer experience with Datadog's observability platform

THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...

TXP and Otera partner to deliver AI decision agents to UK mid-market

TXP has partnered with Otera to support the deployment of AI decision agents in UK mid-market...

Centreon simplifies the convergence of IT and OT monitoring

The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...

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