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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...

Overconfidence and under preparedness: A costly cybersecurity oversight for British businesses

New research shows a dangerous complacency in UK cybersecurity strategies, leaving businesses...

Snow Software and BMC expand partnership

Together the companies will support IT leaders with digital transformation and hybrid work...

Encryption: A cornerstone in modern data protection

The annual survey underscores the growing role of encryption in safeguarding data amidst evolving...

CrowdStrike launches comprehensive Falcon next-gen identity security

CrowdStrike unveils its latest identity security solution, designed to protect the full hybrid...

Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...

IT Management + Service