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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Tacton goes digital with Sumo Logic

Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...

Simplifying operations and improving security

New functionality for InsightEdge and XAP In-Memory Computing platforms helps free customers to...

Better IT infrastructure management across hybrid cloud environments

Upgraded product line simplifies the management of virtual resources and reduces infrastructure...

Autonomous cloud addresses cost and performance issues

Ultima’s new automated cloud service set to change cloud market.

ServiceNow announces a strategic collaboration agreement with AWS

ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.

DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

IT Management + Service