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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Cloudflare 2026 report on application modernisation

The 2026 App Innovation Report examines application modernisation and its impact on AI adoption and...

xtype launches 2026 ServiceNow Operations Survey

xtype unveils the 2026 State of ServiceNow Operations Survey at The ServiceNow World Forum, aiming...

Cisco data centre goes anywhere your data is

Application innovation is at the heart of the digital economy. A new era of apps is redefining what...

Cybersecurity Forum highlights Europe’s digital grid challenges

The 8th Cybersecurity Forum in Brussels addressed power grid vulnerabilities as Europe adapts to...

ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...

Automating planning, provisioning and compliance

Matter, a cloud-automation and management platform for seamless enterprise deployments, has...

IT Management + Service