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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Infoblox unifies NetOps, SecOps, and CloudOps

New suite is designed to break down silos and provide comprehensive visibility and security across...

Eva Diego appointed as CEO of Hyphen

Hyphen announces the appointment of Eva Diego as CEO, marking a new chapter in their architectural...

SUSE launches cloud sovereignty assessment tool

SUSE introduces a framework to evaluate digital sovereignty gaps as per the 2025 EU guidelines.

euNetworks secures role as AWS European sovereign cloud connectivity partner

euNetworks has been selected as a connectivity partner for the AWS European Sovereign Cloud, aiming...

DigiCert aims to strengthen EMEA strategy with key appointment

Christian Stanford has been appointed VP of Partners for DigiCert in EMEA, where he will oversee...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

IT Management + Service