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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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ServiceNow and OpenAI expand enterprise AI collaboration

ServiceNow has expanded its collaboration with OpenAI to integrate advanced AI capabilities into...

Nutanix expands integration with ServiceNow

Nutanix has expanded integration with the leading digital workflow company ServiceNow, as well as...

Park Place Technologies launches Entuity v20.0

Upgraded on-prem solution features a streamlined user interface, server and storage management...

Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

Digital Space achieves Cisco 360 managed services expert status

Digital Space achieves Cisco 360 Managed Services Expert status, recognising its managed services...

Nasuni unveils File IQ Premium and Ops IQ for enhanced data insights

Nasuni introduces File IQ Premium and Ops IQ, revolutionising how enterprises gain insights from...

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