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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.
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Sage introduces AI-driven updates to help mid-sized businesses improve decision-making, reduce...
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Fast Trak is a prefabricated suspension solution supporting mechanical and electrical installations...
Rubrik has introduced the Andes 5.2 release of its market-leading Cloud Data Management solution...