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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Unlocking AI revenue: the pricing paradox

UK businesses focus on AI pricing strategies, but struggle with outdated billing systems.

Revolutionising talent management: A new path for UK tech consultancies

UK tech consultancies face skills shortages while holding idle talent, costing billions. Talent...

Unifying observability and feature management with Datadog Feature Flags

Datadog introduces Feature Flags, enhancing feature management by integrating it with observability...

Flare launches Foretrace for employee identity protection

Flare introduces Foretrace, providing employees with tools to help monitor and address personal...

Calitii Achieves Elite Partner Status with ServiceNow

Calitii, under Synechron, becomes a ServiceNow Elite Partner, reflecting its prowess in AI-driven...

Converting tech budgets into business value: the 2026 outlook

Apptio's 2026 Technology Investment Management Report finds that organisations manage increasing...

IT Management + Service