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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Cognizant to acquire Linium

Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...

Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

Kocho strengthens cloud infrastructure with Zadara partnership

Kocho selects Zadara to enhance its cloud infrastructure, aiming to address market demands and...

Organisations struggle to meet application delivery requirements

Research reveals organisations are beefing up enterprise network and application modernisation...

Calitii Achieves Elite Partner Status with ServiceNow

Calitii, under Synechron, becomes a ServiceNow Elite Partner, reflecting its prowess in AI-driven...

Guarding AI: defence strategies against emerging threats

Emerging research highlights the need to protect AI skills from cyber threats in critical sectors.

IT Management + Service