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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Emerson elevates Guardian Digital Platform with enhanced AI abilities

Emerson Electric has updated its Guardian Digital Platform with additional AI capabilities and...

Quest enhances unified endpoint offerings

Quarterly KACE Cloud Mobile Device Manager (MDM) release includes Windows 10 enrollment and ability...

How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...

The future of private cloud: Broadcom's customer-focused evolution

Broadcom’s changes to the VMware Cloud Service Provider ecosystem reflect a more selective...

UK law firms report higher AI usage and operational gains

UK legal firms surpass global counterparts in AI adoption, driving efficiency and profitability.

Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

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