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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...

Highlight simplifies complex networks with new Grid View

Gamma is one of the first users of Highlight’s Grid View.

NinjaOne expands Automated Endpoint Management Platform

NinjaOne now delivers Mac coverage through a single interface.

IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote...

SailPoint introduces two new offerings

Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for...

ServiceNow introduces ESG solution

Integrated environmental, social, and governance (ESG) solution combines the power of...

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