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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Accelerating cloud migration

Unravel Data has introduced a new cloud migration assessment offer to help organisations move data...

Smart, autonomous cloud management

Next Generation AIOps capabilities powered by new algorithms add external data and events to drive...

Debenhams Group embraces AI to modernise retail operations

Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...

ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to...

LogicMonitor simplifies multi-cloud complexities

LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...

IT ops and security staff leave businesses at risk

Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...

IT Management + Service