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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Cognizant and ServiceNow form strategic partnership

Cognizant's industry expertise and solutions, including the AI-led Cognizant Neuro®️ suite of...

Rubrik launches Andes 5.0

Rubrik Andes 5.0 release introduces Oracle database instant recovery, NAS Direct Archive, and...

Delivering on multicloud observability

New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for...

ITAM is no longer about compliance

As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate...

SentinelOne launches Singularity RemoteOps Forensics

New solution combines forensics evidence with real-time telemetry to deliver unified insights into...

Atlassian looks to revolutionize ITSM

Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...

IT Management + Service