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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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TXP and Otera partner to deliver AI decision agents to UK mid-market

TXP has partnered with Otera to support the deployment of AI decision agents in UK mid-market...

Why leadership diversity matters in the development of agentic AI

Cloudera issues a crucial warning on gender diversity in AI leadership to prevent systemic bias in...

Cisco expands Full-Stack Observability Ecosystem

Full-Stack Observability ecosystem helps customers fulfill their specific observability needs...

Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

Park Place Technologies acquires German TPM provider

German clients will benefit from expanded Professional and Managed Services.

Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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