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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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British IT exports braced for impact amid tariff threats

With potential tariffs looming, the resilience of British exports is tested as key industries face...

IT sustainability: A commercial priority for SMEs

The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...

How AI connects workflows: insights from Zapier’s automation analysis

Zapier's research reveals the potential of AI-powered systems in business operations, highlighting...

What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

HPE Aruba Networking simplifies IT operations

Next generation of HPE Aruba Networking Central paves the way for the era of AI-powered network...

Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for...

IT Management + Service