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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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SUSE launches cloud sovereignty assessment tool

SUSE introduces a framework to evaluate digital sovereignty gaps as per the 2025 EU guidelines.

Driving leadership capability

New research from Towards Maturity uncovers how high performing learning organisations are...

Telecoms and AI: a people-first approach

Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first...

Harnessing AI alignment: unlocking billions in workplace value

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking...

The price of convenience: rethinking all-in-one tech solutions

All-in-one platforms offer convenience, but retail and SaaS companies report they can limit growth,...

Ci Distribution strengthens portfolio with new BenQ partnership

Ci Distribution partners with BenQ to expand its professional display range available to UK...

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