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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Empowering database professionals

Database Performance Analyzer 12.0 introduces new query performance analyser and table tuning...

Delivering on multicloud observability

New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for...

SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation...

Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...

Komprise raises $24m Series C funding

Latest funding round led by Top Tier Ventures with strategic investment from Western Digital...

Enterprise resilience with AI-driven enhancements in ManageEngine Site24x7

How Site24x7's new AI features aim to enhance IT operations, reduce recovery time, and ensure...

IT Management + Service