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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Vendor contract renegotiations are time-consuming

Ivanti has published findings of a new survey which studied IT challenges and the benefits of...

UK business leaders heighten focus on AI-related cybersecurity risks

UK business leaders report increased concern about AI-related cybersecurity risks, alongside...

1Password expands partner program to meet identity security demand

1Password launches an enhanced Partner Program to support the growing demand for identity security...

Paessler presents Paessler Building Monitor, an IoT monitoring solution for the sustainable management of buildings

Paessler AG is releasing a new solution for facility managers and building owners: the new software...

AI for backup management

Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks...

Splunk enhances IT Operations solutions

Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...

IT Management + Service