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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Yubico launches self-service YubiKey ordering and streamlined portal

Yubico updates YubiKey as a Service with self-service features for easier passkey management.

Financial threats amplify: rising concerns in the industry

Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike...

Tata Group and OpenAI announce multi-year AI partnership

Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce...

CIOs and CTOs struggle with multiple vendor model

IT leaders seek to consolidate support and services into a single vendor to achieve greater...

Elastic releases agent builder for context-driven AI development

Elastic launches a solution to simplify AI agent development with context-driven capabilities,...

Reducing hybrid IT complexity

Morpheus Data has introduced a series of enhancements which will help enterprise customers reduce...

IT Management + Service