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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Making IT operations 'easy'

Freshservice unified incident response management with AI-enhanced alerting enables any business to...

SYSPRO partners with Versori to revolutionize ERP integrations

SYSPRO partners with Versori to streamline ERP integrations, boost innovation, and enhance customer...

SailPoint introduces two new offerings

Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for...

Park Place Technologies to open EMEA Operations Centre in Cork

70 new tech jobs to be created over next two years.

Advancing connectivity in Boston with 400G solutions

TOWARDEX deploys HUBER+SUHNER's 400G CUBOsystem, enhancing high-capacity connections across the...

Monitoring and dispatch services focus on distributed IT

New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...

IT Management + Service