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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

Cloudhouse brings advanced IT governance to ServiceNow users with strategic partnership

Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...

High-security solution for access to critical infrastructure

World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...

Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool...

SonicWall's 2026 Partner Awards showcase UK and EMEA leadership

The 2026 SonicWall Partner Awards highlight the achievements of partners and distributors across...

Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...

IT Management + Service