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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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CloudM introduces CloudManager product for Microsoft

CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...

Lenovo's AI-driven data solutions

Lenovo's new portfolio addresses AI and data storage needs, offering innovative solutions for...

Red Hat bolsters Hybrid Cloud Automation

Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities...

The AI influence: UK business leaders' growing dependence on machine decision-making

AI is increasingly shaping decision-making among UK business leaders, with a significant portion...

Hosting application layers in the cloud natively

Multi-cloud support, including Amazon S3, Google Cloud, and Microsoft Azure, eliminates file share...

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

IT Management + Service