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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...

Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...

AlgoSec's new security management solution: A33.20

AlgoSec's latest release, A33.20, aims to enhance network security operations by providing improved...

Redefining cloud native management

New federated cluster management offering eases security compliance with centralized policy...

Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...

Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...

IT Management + Service