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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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CoreView updates Enhance Microsoft 365 tenant management

CoreView releases Tenant Resilience and Management to strengthen security and governance of...

Strengthening network sovereignty: HPE Aruba's UK instance

Hewlett Packard Enterprise has tailored its network management solution for the UK to enhance data...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Samsung Ads launches TotalView for unified TV ad reach measurement

Samsung Ads introduces TotalView to unify and enhance ad reach across linear and streaming TV...

Siemens AG and Paessler AG strengthen their partnership in industrial environments

Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...

CloudM introduces CloudManager product for Microsoft

CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...

IT Management + Service