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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Nokia selects Tutela to expand visibility to mobile network performance

Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...

Park Place Technologies acquires Inventory and Logistics Management solution

Park Place Technologies has announced the asset acquisition of a new inventory and logistics...

SentinelOne launches Singularity RemoteOps Forensics

New solution combines forensics evidence with real-time telemetry to deliver unified insights into...

RBC Capital Markets modernises process and content services

RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...

Driving leadership capability

New research from Towards Maturity uncovers how high performing learning organisations are...

Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it...

IT Management + Service