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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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SolarWinds closes the market’s hybrid IT observability gap

The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack...

Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...

Tacton goes digital with Sumo Logic

Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...

Delivering application support

Simplify monitoring and troubleshooting with rich application performance insights and distribute.d...

Chronosphere unveils AI-guided troubleshooting to transform incident resolution

Chronosphere introduces innovative AI-guided solutions to enhance production incident...

Atlas Cloud expands with Challow Design Network acquisition

Atlas Cloud expands with Challow acquisition, enhancing services in the legal sector and boosting...

IT Management + Service