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NEWS
Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service
  • Posted on 29th January 2024 in Vendor by Phil Alsop

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

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NEWS
SnapLogic introduces GenAI Builder
  • Posted on 29th January 2024 in Vendor by Phil Alsop

Industry-first no-code product applies conversational interfaces to existing applications and experiences eliminating the need for costly and scarce AI coding expertise.

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NEWS
CISOs face the challenge of new risks

Only 38% of CISOs across EMEA believe their cyber resilience state is mature, according to new research from Palo Alto Networks and IDC Research.

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NEWS
Research finds IT leaders are choosing hybrid cloud strategies

According to a recent study by Citrix, 25% of organisations surveyed in the UK have already moved half or more of their cloud based-workloads back to on-premises infrastructures, or are considering doing so, in a phenomenon known as cloud repatriation.

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NEWS
Societal shifts will dramatically shape IT industry

Insight Enterprises has released its 2024 Trends Report, highlighting the key trends that will...

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NEWS
Eco-digital economy expected to double in the next five years to almost $33 trillion

Nearly eight in ten organizations say they are experiencing a dual transition towards a more...

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NEWS
Onfido launches Compliance Suite

Qualified Electronic Signature and One-time Password, combined with Onfido’s off-the-shelf...

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NEWS
Majority of UK IT teams already implementing or planning for AI

However, despite recognising the benefits of AI-driven customer interactions, only a third of...

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NEWS
Versa Networks launches 'industry first' Unified SASE Gateway

Versa Networks has introduced a new line of Unified SASE gateways delivering 100+ Gbps throughput...

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NEWS
Zscaler introduces 'industry’s first' Zero Trust SASE

Zscaler has introduced Zscaler Zero Trust SASE, a single-vendor SASE solution built utilizing...

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NEWS
Cato Networks introduces 'world’s first' SASE-based XDR

Generative AI, Cato XDR, Cato EPP, and new incident response tools headline the expansion of the...

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NEWS
Starline launches Critical Power Monitor

Starline, a brand of Legrand, has unveiled Starline’s third generation of Critical Power Monitor...

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Videos

Axians and Nokia partner to deliver next-generation networking solutions

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...

High optimism for AI in cybersecurity - with human oversight

Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but...

Enterprise-grade cybersecurity, simplified for SMEs

Richard Jelbert, CEO of Cyberrock, discusses how, in today’s fast-changing digital landscape, businesses of all sizes face relentless cyber threats often without the dedicated resources or in-house expertise...

Vespertec brings the Midas touch to Durham University liquid cooling collaboration

Scott Constable, Alliance Director at Vespertec, John Griffith, Worldwide Sales Manager at Midas Immersion Cooling and Dr. George Zhang, Vice President of R&D at Valvoline Global, discuss the three...

Expert Opinions

How can comprehensive commissioning de-risk data centre construction?

Straightline Consulting’s Craig Eadie discusses how the rapid rise of hyperscale and AI-driven data centres is amplifying project complexity and risk, and why comprehensive commissioning from day one is now...

Unlocking True Value with a Solution-First Mindset

AI’s true value starts with the right mindset. By Darin Patterson, VP of Market Strategy Make.

Technology Integration is Shaping the Future of IoT

By Patrycja Sobera, Senior Vice President and General Manager, Digital Workplace Solutions, Unisys.

The all-in-one platform trap: why depth, not just breadth, wins for MSPs

By Pete Wilson, Senior Director, Channel Sales EMEA, Illumio.

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