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NEWS
Genesys launches Genesys DX
  • Posted on 24th June 2021 in by Phil Alsop

New digital-first product transforms the customer conversation beyond transactional chat interactions to intuitive digital experiences that build trust and loyalty.

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NEWS
Digitalisation proves key for UK employers supporting new hires
  • Posted on 23rd June 2021 in by Phil Alsop

Survey from SD Worx finds that Brits have generally positive experience joining and working for businesses.

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NEWS
Tech savviness soars following pandemic
  • Posted on 23rd June 2021 in by Phil Alsop

Over half of UK consumers will interact with brands more through digital channels post-pandemic, according to Nuance research.

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NEWS
Right is might
  • Posted on 23rd June 2021 in by Phil Alsop

SMBs would pay on average 34% more for an IT service provider who could provide the right solution, a rise from 25% in 2019.

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NEWS
Specsavers selects Accenture

Optical and health retailer to reimagine the customer experience and drive future growth.

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NEWS
Know before you go: Virtana Online Roundtable event to discuss AIOPs' role in Digital Change Management

Free Online Roundtable "Know Before You Go"will feature John Gentry CTO, Virtana in association...

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NEWS
Meeting the demands of a digital-first future

To help mitigate the rise of emissions from digital devices, the new Digital Economy and Climate...

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NEWS
Digital maturity partnership

The partnership enables the Italian appliances brand to improve product quality, streamline...

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NEWS
Google launches Google Workspace for Everyone

The same single, connected experience that helps millions of businesses, non-profits and classrooms...

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NEWS
Financial services organisations at forefront of global digital transformation push

Financial Services edition of F5’s 7th annual State of Application Strategy (SOAS) report sheds...

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NEWS
Putting faith in a flexible future

75 per cent of workers believe flexible work should be an essential part of how people work going...

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NEWS
Internet companies increase staffing levels for Covid-fuelled transformation

The digital transformation fuelled by the COVID-19 has speeded up the growth of the world's largest...

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NEWS
Atos launches ‘Engaged Employee Experience’

Atos launches Engaged Employee Experience, a unique initiative designed to reinforce Atos' position...

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NEWS
Capgemini launches “Sustainable IT”

Sustainable IT helps clients achieve their sustainability goals by reducing the environmental...

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NEWS
Women and minorities 'make more profit'

A new study released by Urban Edge Capital a soon-to-launch fund management business has proven...

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Videos

Interview with AAlberts at DCW 2026

Data Centre World 2026

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

Interview with Techbuyer at DCW 2026

Data Centre World 2026

Interview with CET at DCW 2026

Data Centre World 2026

Expert Opinions

AI workloads and the implications for high-density datacentre design

AI workloads are pushing datacentre infrastructure towards higher rack densities, new cooling strategies and greater power demand. Jamie Darragh, Data Centre Director, Europe, at global datacentre engineering...

What new ISO/IEC testing rules mean for MPO, singlemode and warranties

By Andrew Sedman RCDD, Head of Technical Support & Training, Reichle & De-Massari AG.

WAN Networking: shift to the edge?

By David Trossell, CEO and CTO at Bridgeworks.

The age of promises is over, vendors must now lead with evidence-based assurances

Sam Kirkman, Director of Services, EMEA at NetSPI, on why organisations need proof, not promise, when it comes to third-party security.

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