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CX decision maker bet big on AI
  • Posted on 14th December 2023 in by Phil Alsop

Latest study from HGS shows 46% of respondents are already implementing generative AI solutions to assist with customer interactions, but spending to improve employee experience is lagging.

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Digital infrastructure spend to rise as IT leaders combat AI, security and ESG challenges

61% of IT decision-makers expect their organisation’s investment in data centre infrastructure to increase between now and 2030.

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AI and cloud transformation dominate IT Investment priorities for 2024

Businesses continue to grapple with IT recruitment and training challenges as they seek to keep up with accelerating technology advancements.

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Data reveals workers are craving fewer, yet more impactful collaboration tools
  • Posted on 6th December 2023 in by Phil Alsop

Almost half (45%) of workers want more guidance from their organisation on how to collaborate effectively with teammates.

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Clock ticking for UK enterprises

One in ten fear their business may not survive the next 12 months, according to Veritas research.

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Softcat study reveals key business tech priorities for 2024

56% of organisations are prioritising Cyber Security in the year ahead.

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Britain’s vision of becoming a global innovation hub threatened by AI skills shortages and lack of diversity in IT

Telehouse research discovers that nearly one-in-three (29%) IT decision-makers identify a skills...

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Kaspersky research reveals C-Suite’s plan to plug skills gap with Gen AI

Although most remain “unsure how it actually works”, 40% of C-level executives are planning to...

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More than half admit to ignoring cybersecurity alerts due to information overload at work

More than half of today’s office workers are ignoring important cybersecurity warnings due to...

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Less than one in ten European businesses succeeding with digital transformation initiatives

Just 7% of businesses say they are meeting or exceeding their digital transformation targets...

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CSC Connections 2023: global trust representatives gather in Aruba Auditorium

Aruba S.p.A. - the main Italian provider of cloud services and the leader in Italy for data centre...

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OpenUK launches “Skills or Bust” report

Showcasing how UK open source skills can power the future UK tech economy.

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Workspace 365 launches renewed digital workplace

Workspace 365 has unveiled a plethora of enhancements, as it continues its mission to empower...

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Carlsberg Group selects Expereo

Expereo announces latest enterprise customer to help accelerate the digital transformation of one...

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Paessler launches Qbilon in the UK

Qbilon increases observability to help IT teams identify potential issues before they arise.

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Videos

Abel Gnanakumar, Vice President, Commercial HVAC - Asia, Middle East & Africa at Copeland, discusses the surge in data centre development across Asia and its unique climate challenges, the twin drivers of AI...
Data Centre World Asia 2025
Maria Barrero, in charge of Architecture and Business Development at DConcept, outlines the company’s innovative approach to data centre projects, with the focus very much on both the people who work in the...
Data Centre World Asia 2025

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