NEWS
Generative and agentic AI set to transform customer service

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, AI-led transformation can unlock significant commercial potential; but customers still want a ‘human factor’.

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NEWS
Hitachi Energy completes Windows 11 migration
  • Posted on 11th March 2025 in by Phil Alsop

ManagementStudio's platform was utilised by Hitachi Energy to complete its recent Windows 11 migration of over 40,000 desktops across 12 countries. The project began with a 500-device pilot in November 2023, followed by the main migration starting March 2024 and concluding October 2024.

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NEWS
More than half of UK workers would leave their job due to overcomplicated IT systems

59% of UK employees in large businesses are feeling overwhelmed by workplace tech, with 65% of workers in the largest businesses wanting more simplified workplace technology.

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NEWS
Talent shortage concerns drive shift to skills-based strategies

Workday has released “The Global State of Skills”, revealing a pressing challenge for businesses worldwide: More than half (51%) of business leaders are worried about future talent shortages, and only 32% are confident their organisation has the skills needed for long-term success.

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NEWS
Gartner identifies top trends in data and analytics for 2025

Gartner has identified the top data and analytics (D&A) trends for 2025 that are driving the...

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NEWS
Keepit report highlights importance of data governance in the age of AI and cyberthreats

Intelligent data governance: Guiding CISOs and CIOs towards cyber resilience through data...

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NEWS
IT professionals suffering from burnout

Almost three quarters (73%) of European IT professionals have experienced work-related stress or...

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NEWS
Businesses intrigued as to AI and sustainability link

More than one in two organisations acknowledge gap in understanding how digital technology can...

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NEWS
IT Trends Report highlights the rise of the IT generalist

78% of IT professionals report work stressors prevent them from upskilling; integrating AI and...

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NEWS
BNP Paribas opens technology refurbishment and remarketing centre in France

The new 3,500 square metre technology refurbishment and remarketing centre in Buchelay (Yvelines)...

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NEWS
OT/ICS cyber threats escalate

Dragos has released the Dragos 2025 OT/ICS Cybersecurity Report, our 8th Annual Year in Review, the...

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NEWS
Containerisation gains momentum

Nutanix study highlights how UK organisations are embracing cloud-native technologies while...

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NEWS
Less than a quarter of IT pros say their budget is sufficient

Over two-fifths (43%) consider budgetary issues to be their company’s biggest challenge this year.

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NEWS
Companies that use IT cost optimisation to fuel innovation see improved return on investment

Businesses that create a cycle of savings and investment in innovation are 2x as likely to report...

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NEWS
Digital infrastructure groups merge

Host in Ireland becomes Digital Infrastructure Ireland to champion industry growth and policy...

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Expert Opinions

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