Leveraging the automation capabilities and bots within Freshservice, the Porsche subsidiary automated and scaled IT service to elevate their employee experience.
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Sprinklr has formed a strategic partnership with Tech Mahindra. Tech Mahindra and Sprinklr together will implement an AI-first customer experience management (CXM) platform that delivers unified services across touchpoints and focus on go-to-market strategies.
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With Splunk, Cisco becomes one of the largest software companies globally.
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Proprietary AI engine identifies issues before an influx in help desk tickets.
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86% of organisations have significantly grown their tech landscape but 76% say it’s more...
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HP Workforce Solutions empower partners to enhance employee experiences while creating new growth...
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Many firms to miss green targets in next two years as inertia threatens a ‘green plateau’ in...
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In an era of increased tech spending, especially in AI, experts emphasize the critical role of...
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Security and AI remain the highest priorities for IT leaders in new study of 1,114 IT leaders...
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Expand the range of target crops to strengthen support for farmers and contribute to sustainable...
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SugarCRM has announced its 2024 SugarCRM Partner Award winners, recognizing its top-performing...
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Customizable solutions increase process effectiveness, reduce risk, and boost employee productivity...
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Enterprises doing “good, but not great” when it comes to implementing digital trust, according...
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OpenText reveals companies are embracing sustainability in IT, but are in the early stages.
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Organizations join forces to deliver CLM for all.
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