MSP Channel Insights

Survey reveals post-pandemic desktop delivery evolution

Posted on 25th March 2022 in by Phil Alsop

The Liquidware and IGEL sponsored study shows how the rapid migration to work-from-home during COVID-19 created a paradigm shift in how digital workspaces are delivered, supported and secured.

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Just one in five offices has a hybrid working policy in place

Posted on 23rd March 2022 in by Phil Alsop

New research shows a lack of planning and investment in hybrid working is threatening to derail a widespread successful return to the office.

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Techies Go Green partner with Consenna Carbon

Posted on 21st March 2022 in by Phil Alsop

Partnership provides reseller signatories with access to sustainability contacts.

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Three quarters of organisations planning to redesign the office

Posted on 21st March 2022 in by Phil Alsop

Almost a fifth of companies are asking employees to return to the office full-time, with Wednesday becoming the new Friday.

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Technology Channel puts productivity and customer-centricity first

Agilitas Launches ‘CONNECT for Enhanced Experiences’ Report.

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Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this...

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Research highlights evolution of the workplace

The research also uncovered a gender divide with 70% of women reporting experiencing negative...

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Governments and public sector organisations spend millions globally each year destroying data storage devices

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental...

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Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the...

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Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer...

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Technology leaders examine IT's environmental impact

Notable trends include: opting for a hardware upgrade over a refresh, improving start up time and...

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Pacific Textiles drives digital transformation with new infrastructure for legacy and cloud-native applications

Canonical announces that Pacific Textiles chose Canonical Charmed OpenStack for its infrastructure...

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Customer turnover rate hits 33%

“The Great Customer Resignation,” fueled by poor customer experience (CX) and a lack of...

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C-suite needs to become more digitally aware and 'invest, innovate and automate'

Nutanix has published the findings of the recently commissioned IDC CXO Survey, outlining that...

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Digital transformation momentum increases

Digitopia has found that the digital maturity average has improved from 2.7 in 2020 to 2.8 in 2021...

AI in action: applying probabilistic thinking to enterprise workflows

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and...

Beyond generative AI: agentic workflows in the MSP security stack

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He...

Orchestrating a renewable future

Wannie Park, CEO/founder of LG NOVA-backed PADO, an intelligent energy orchestration platform for data centres, discusses the power consumption pressures of the data centre sector, with renewables offering a...

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...