NEWS
Using AI to resolve IT support issues
  • Posted on 26th February 2020 in by Phil Alsop

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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NEWS
Delivering cloud business insights
  • Posted on 25th February 2020 in by Phil Alsop

Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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NEWS
Spreadsheets still being used to track IT assets
  • Posted on 13th February 2020 in by Phil Alsop

Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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NEWS
A better end user experience for network analytics
  • Posted on 13th February 2020 in by Phil Alsop

ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.

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NEWS
Network and application performance visibility to drive business innovation

Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical...

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NEWS
Database performance monitoring for the cloud

Before-and-after analysis and one-second root cause granularity for open-source and NoSQL...

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NEWS
Ignition Technology strengthens XDR vision with Corelight distribution agreement

Industry leading network traffic analysis technology and services now available to Ignition...

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NEWS
Hitachi Vantara to acquire Waterline Data

Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.

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NEWS
Mitchells & Butlers serves better business results with Dynatrace

Software intelligence platform used to optimize pipeline conversion in real-time, increase bookings...

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NEWS
Westcon to supply ExtremeCloud IQ

Global technology distributor will supply Extreme Networks’ cloud networking management solution...

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NEWS
Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

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NEWS
Futureproofing an HPC roadmap

The University of Siegen has chosen to significantly expand its Bright Computing software...

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NEWS
SolarWinds introduces N-central 12.2

SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...

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NEWS
Snow Software acquires Embotics

Snow fortifies its ability to deliver complete technology intelligence with Embotics’...

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NEWS
Tacton goes digital with Sumo Logic

Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...

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Videos

Chris Maloney, Managing Director of US Operations & Director of Business Development at VPIphotonics, discusses how photonic integrated circuits (PICs) have become an enabling technology in the rapid expansion...
In this video, DCS talks to Lenovo at the DCA's 2025 10x10 Event
Helena Fagraeus Lundström, T.Loop CEO, explains how T.Loop designs, builds and operates Data Energy Centers®, realised “on the edge” in buildings with heating needs that match with Data Energy...
DCS talks to EcoCooling at the DCA's 2025 10x10 Event

Expert Opinions

The data center industry’s power and sustainability challenges cannot be addressed without deep partnership between all stakeholders, writes Tinboat Arslanouk, Chief Business Officer – International,...
Steve Clifford, director of data centres, EMCOR UK, explores the challenges of data centre demand and explains why with the right planning, engineering expertise, and risk management, retrofitting existing...
By Lee Larter, Pre-sales Director, Dell Technologies.
The NIS2 Directive is transforming the cyber security landscape for critical infrastructure sectors. While compliance is essential, navigating its complexities can be challenging. ABB’s Jason Newby, Advisory...