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IT Management + Service News Videos Expert Opinions

NEWS
New Relic launches Service Level Management
  • Posted on 5th April 2022 in by Phil Alsop

New Relic’s service level management experience helps developers, operators and executives monitor uptime and reliability of all their software systems with one-click SLO and SLI setup, powerful recommendations, unified health reports and alerts for no additional cost.

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NEWS
USU to equip BWI and German Federal Armed Forces with central IT service management platform
  • Posted on 31st March 2022 in by Phil Alsop

Extensive, long-term framework agreement with eight-figure total volume.

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NEWS
Park Place Technologies acquires Reliant Technology
  • Posted on 25th March 2022 in by Phil Alsop

Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and hardware provider based in Atlanta, Georgia. The acquisition will provide more products and services to Reliant Technology’s large client base.

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NEWS
Delivering on multicloud observability
  • Posted on 10th February 2022 in by Phil Alsop

New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for AWS Lambda, bring AI and automation to modern cloud environments at scale.

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NEWS
Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...

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NEWS
Park Place Technologies acquires Storfirst Software

Park Place Technologies has strengthened its software portfolio with the purchase of...

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NEWS
Skills in the spotlight

Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...

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NEWS
Maidstone Hospital selects ANT Telecom to protect critical equipment

Automated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.

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NEWS
Asda continues its retail tech transformation for customers using ServiceNow

Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...

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NEWS
Smart, agile MLOps on any cloud

Canonical releases Charmed Kubeflow 1.4.

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NEWS
Move to modern multicloud environments has broken traditional approaches to infrastructure monitoring

Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...

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NEWS
Highlight simplifies complex networks with new Grid View

Gamma is one of the first users of Highlight’s Grid View.

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NEWS
Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Amadeus chooses the Now Platform to provide the automation, quality control and global governance...

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NEWS
89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech....

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NEWS
IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote...

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Videos

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

MSP Growth, SaaS Protection & Hyperscaler Independence

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Expert Opinions

Cyber Essentials Isn’t Enough Anymore: Why MSPs Need Governance to Survive What’s Coming

By Penny Heyes, Chief Operating Officer and Co-Founder, and David Clarke, Chief Technology Officer and Co-Founder at The TrustBridge

Setting the strategic foundations: Why agentic AI must serve the business, not the other way around

By Sachin Agrawal, Managing Director, Zoho UK.

Who will win the AI race in 2026? CIOs who aren’t afraid

By Derek Thompson, Senior VP & GM, EMEA, Workato.

From regulation to real-world: infrastructure will determine the success of the EU’s AI Act

By Joe Baguley, CTO EMEA, Broadcom.

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