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IT Management + Service News Videos Expert Opinions

NEWS
Research finds IT support positively transformed by pandemic
  • Posted on 19th September 2021 in by Phil Alsop

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.

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NEWS
Park Place Technologies launches Uptime Partner Portal and New Partner Program
  • Posted on 14th September 2021 in by Phil Alsop

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.

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NEWS
Accelerating application delivery and policy management
  • Posted on 9th September 2021 in by Phil Alsop

AlgoSec’s latest product release delivers automated application connectivity and security policy changes, deepens application visibility and discovery, and extends application risk analysis across multi-clouds and hybrid environments.

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NEWS
Park Place Technologies acquires Inventory and Logistics Management solution
  • Posted on 9th September 2021 in by Phil Alsop

Park Place Technologies has announced the asset acquisition of a new inventory and logistics management solution, NetSure+, developed by Charlotte, NC,-based SiteGrid. SiteGrid CEO Brett Ganey and his team of networking experts will join the Park Place family.

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NEWS
Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...

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NEWS
Paessler presents Paessler Building Monitor, an IoT monitoring solution for the sustainable management of buildings

Paessler AG is releasing a new solution for facility managers and building owners: the new software...

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NEWS
Future of SecOps: era of cyber resilience in face of unprecedented workforce transformation

CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...

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NEWS
Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...

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NEWS
Hitachi Vantara delivers intelligent DataOps Software Suite

The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...

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NEWS
Westcon-Comstor expands Sandvine distribution agreement across EMEA and APAC

Leading technology distributor appointed strategic distributor for Sandvine.

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NEWS
ServiceNow to acquire indoor mapping disruptor Mapwize

Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...

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NEWS
Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity,...

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NEWS
Freshworks and Pink Elephant EMEA join forces

Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...

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NEWS
Red Hat bolsters Hybrid Cloud Automation

Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities...

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NEWS
Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research...

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Videos

The shift from outsourcing to true MSP-controlled offshore teams

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why...

Project Mercury promises the UK’s first pre-trained, sovereign LLMs

James Drayson, Co-Founder & CEO of Locai Labs and Mark Boost, Founder and CEO of Civo, explains how Locai Labs, the UK’s sovereign AI company, and Civo, the British sovereign cloud provider, have signed a...

Navigating virtualisation change through AI, sovereignty and modernisation

Marketing and Operations Director at Hyve Managed Hosting, Charlotte Webb shares her perspective on the forces reshaping the infrastructure market, from VMware migrations and rising costs to data sovereignty...

Fuel cells central to Centrica’s power blueprint

Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...

Expert Opinions

Stopping AI agents from running riot

By Michael Vallas, Technical Principal and Field CTO at Goldilock Secure

Why measuring AI ROI at tool level misses the mark

The businesses that see AI ROI will be the ones with a carefully defined question that worked backwards. By Pedro Varela, Head of AI, Slalom.

Why scaling AI is proving harder than launching it

Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the...

Your AI strategy is only as good as the architecture beneath it

By Grant Caley, UK & Ireland Solutions Director, NetApp.

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