NEWS
Hacktivism and the growing risk to critical infrastructure
  • Posted on 15th June 2026 in by Phil Alsop

In this interview, Rik Ferguson, VP of Security Intelligence at Forescout Technologies, discusses emerging cyber threats, including OT/IoT risks, hacktivism, state-sponsored activity, and the growing challenge of visibility across complex enterprise environments. Ferguson also explores AI-driven threats and how attackers are increasingly exploiting unmanaged and unseen devices within IT networks.

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Rethinking identity security for MSPs: insights from the Guardz 2026 State of MSP Threat Report
  • Posted on 15th June 2026 in by Phil Alsop

In this interview, Doni Brass, SVP Product Strategy & Community, discusses findings from the latest threat report showing widespread credential compromise across SMBs. He explains how attackers are bypassing MFA through session hijacking and exploiting non-human identities and trusted tools. The conversation also explores how MSPs must shift to continuous, AI-driven identity and session monitoring ahead of 2027 threats.

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NEWS
Why email security still matters: TopSec on layered defence, DMARC & AI risk
  • Posted on 12th June 2026 in by Phil Alsop

In this interview, Niall Mackey, Commercial Director at TopSec Cloud Solutions, explains why email remains the dominant attack vector for SMBs and enterprises alike. He discusses the limits of built-in Microsoft 365 protections, the role of DMARC/SPF/DKIM in both security and deliverability, and how MSPs can use evidence-led assessments to prove risk, increase customer trust, and build profitable security services.

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NEWS
Why infrastructure efficiency will define the next wave of AI adoption
  • Posted on 12th June 2026 in by Phil Alsop

In this interview, Kurt Daniel, CEO of Virtuozzo, discusses how infrastructure efficiency, GPU monetisation, automation and unified management platforms are helping service providers and enterprises navigate the economic realities of AI at scale. As AI workloads drive demand for GPUs, cloud resources and scalable infrastructure, organisations are facing growing pressure to control costs without sacrificing performance.

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NEWS
The Agent Development Lifecycle and the battle against AI sprawl
  • Posted on 9th June 2026 in by Phil Alsop

Gavin Guinane, Field CTO EMEA at Glean, discusses how enterprises are struggling with AI agent sprawl, governance challenges, and proving ROI at scale. He explores the importance of structured agent lifecycles, stronger guardrails, and treating internal data as a strategic asset to unlock sustainable AI value.

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Why MSPs win with embedded security, AI, and strong client relationships
  • Posted on 9th June 2026 in by Phil Alsop

In this interview, Tim Coach, Chief Evangelist of Community and Channels at Cynomi, brings a rare perspective shaped by experience across client, MSP, and vendor roles, exploring how security is evolving from bolt-on tooling into embedded practice. He also returns to a central idea: the most successful MSPs are defined less by their tech stack and more by how well they understand and tailor their services to each client’s business, alongside the strength of the relationships they build along the way.

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Project Mercury Unveils Plans for the UK’s First Homegrown Sovereign LLMs
  • Posted on 8th June 2026 in by Phil Alsop

James Drayson, Co-Founder & CEO of Locai Labs and Mark Boost, Founder and CEO of Civo, explains how Locai Labs, the UK’s sovereign AI company, and Civo, the British sovereign cloud provider, have signed a Memorandum of Understanding (MoU) to undertake Project Mercury - a programme to build the UK’s first pre-trained, sovereign large language models (LLMs), With the aim of empowering UK enterprises and government with secure, home-grown frontier models designed to drive innovation and accelerate Britain’s AI independence.

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Securing the expanding attack surface through visibility and IT OT convergence
  • Posted on 5th June 2026 in by Phil Alsop

Olly Carter, Senior Channel Sales Director at Forescout, discusses how asset sprawl, IT OT IoT convergence and AI-driven threats are reshaping enterprise security priorities. He also explores why real-time asset intelligence and partner-led strategies are becoming critical to delivering measurable security outcomes.

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NEWS
There’s no such thing as an off-the-shelf AI agent
  • Posted on 4th June 2026 in by Phil Alsop

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that aren’t aligned with how their business actually works. Dom explains that, when it comes to deploying agentic AI, what truly matters is the enterprise intelligence stack underneath agents and agentic platforms – how an organisation defines truth, makes decisions, and governs risk - ontologies which govern agents will be the next stage of unlocking AI’s potential for businesses.

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NEWS
The shift from outsourcing to true MSP-controlled offshore teams
  • Posted on 3rd June 2026 in by Phil Alsop

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why traditional outsourcing models often fall short for MSPs and how a more integrated, client-controlled team structure is changing the way service providers scale globally.

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NEWS
Rethinking marketing across EMEA: scale, strategy & AI
  • Posted on 29th May 2026 in by Phil Alsop

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand generation, the realities of account-based strategies, and the challenge of making complex martech ecosystems work seamlessly. Acton also shares her perspective on how AI and automation are reshaping marketing across EMEA markets.

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Strengthening cyber threat intelligence through information sharing and collaboration
  • Posted on 29th May 2026 in by Phil Alsop

In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches toward more actionable, collaborative intelligence sharing models. Clark also reflects on emerging threats, the role of AI in cybersecurity, and the importance of cross-industry cooperation in strengthening collective defence.

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Rising customer expectations and the future of human-centric, AI-powered employee service
  • Posted on 27th May 2026 in by Phil Alsop

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service models. It examines the balance between AI-driven efficiency and keeping employee service human-centric, along with the role of integration, data, and automation in improving speed and experience across global teams.

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NEWS
How Slide is rethinking backup and disaster recovery for MSPs
  • Posted on 13th May 2026 in by Phil Alsop

Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses continuous product releases, a strict partner-only model, and how automation and AI are being used to speed up recovery and simplify complex operations.

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NEWS
Financial visibility, profitability, and exit readiness in the MSP market
  • Posted on 11th May 2026 in by Phil Alsop

In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to track, how gaps in reporting develop, and what stronger financial visibility can unlock. The discussion also looks ahead, touching on exit readiness and how increasing private equity activity is shaping expectations for MSP performance and long-term value.

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News

Keepit earns top marks in SaaS backup and recovery, helping demonstrate customer satisfaction and secure data handling globally.
Despite significant investments, UK industrial companies face divided views on digital transformation success and productivity.
Rehlko brings UK operations under its platform, aiming to strengthen delivery for data centre lifecycle solutions across EMEA.
Smartsheet extends its AI integrations, offering enterprise teams new capabilities with Smart Assist and wider AI connectivity.

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