Disrupt or die? Start with the fundamentals
  • Posted on 13th August 2018 in by Phil Alsop

Your digital strategy must be driven by a clear understanding of the customer’s needs and the way your products relate to them. Digital transformation doesn’t require a radical rethink of a business model that previously brought success – it simply means leveraging better, more...

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Where will the retail industry be in 10 years’ time?
  • Posted on 9th August 2018 in by Phil Alsop

By Anil Gandharve, VP and head of Retail, CPG and Manufacturing, Mindtree.

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How to spot a failing digital transformation project
  • Posted on 8th August 2018 in by Phil Alsop

By Nick Keen, Project Manager at Cloud Technology Solutions .

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The customer service battle: digitalisation vs the human touch
  • Posted on 2nd August 2018 in by Phil Alsop

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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Making Change Stick: Secrets for Managing Tech-driven Change

By Paul Whitelam, Senior Vice President, Global Marketing, ClickSoftware.

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Why are there still expensive IT failures?

From banking to the NHS, airlines to the MoD, the list of expensive IT project failure shows no...

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What does the 2018 World Cup teach us about resilience?

By Sandra Bell, Head of Resilience, Sungard Availability Services.

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Possibilities unlocked with Virtual Reality

By Mike Guinan, Workstation Sales Lead, Dell UK.

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DataOps: bridging the divide

By Eric Schrock, CTO at Delphix.

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Navigating the 21st century IT landscape

By Neil Bramley, B2B Client Solutions Business Unit Director, Toshiba Northern Europe.

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When is the word ‘disruption’ actually meaningful?

Is disruption another buzzword soon to be outdated, or should businesses be paying attention to...

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Paradise lost and found: how AI and analytics found the UK’s best place

By John Spooner, Head of Data Science at SAS UK & Ireland.

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Videos

In this video, we talk to Wesco Anixter at the DCA's 10x10 2025.
Micheal McCollough, Senior Vice President of Worldwide Partners & Alliances, Mimecast, discusses his new role at the company, where he will lead the evolution of Mimecast’s Channel and MSP programmes, expand...
Daniel Thorpe, JLL's Head of Data Center Research, EMEA, outlines the findings of the company’s new "The Future of Quantum Real Estate" report, which details how quantum computing is emerging as the next...
Dr. J Metz, SNIA Chair, explains how AI workloads are extraordinarily complex and constrained by issues related to latency, space, power and cooling, memory, and cost and how addressing these problems through...

News

8x8, Inc. expands its CX platform in France, reinforcing data sovereignty and strategic growth, with a new local data centre.
DE-CIX announces its AI-ready global platform, revolutionising both AI inference and training with its advanced interconnection technology.
Arvato launches operations in the UAE, enhancing its hyperscaler services with a new data centre offering in Dubai.
Cato Networks acquires Aim Security to bolster its SASE platform with AI security capabilities, marking significant strides in AI transformation.