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IT Management + Service

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Unlocking AI potential: the governance challenge for managed service providers

MSPs are encountering governance challenges as they expand AI services, with a growing focus on standardised approaches to data protection frameworks.

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Absolute Security integrates AI to tackle downtime

Absolute Security enhances its cyber resilience platform with AI integration to mitigate costly downtime and enhance operational continuity, aiming to strengthen organisations’ ability to maintain resilience and recover from disruptions more effectively.

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ControlMonkey expands cloud configuration disaster recovery for improved resilience

ControlMonkey augments its platform to protect and restore observability configurations, safeguarding monitoring environments during outages.

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Apex Computing achieves Microsoft security designation

Apex Computing has achieved a third Microsoft Solutions Partner designation, adding Microsoft Security to its existing Modern Work and Infrastructure (Azure) designations.

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Deloitte Netherlands and Illumio forge alliance for cyber resilience

Deloitte Netherlands partners with Illumio to strengthen digital resilience in Europe through enhanced cybersecurity measures.

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Dynatrace to acquire Bindplane to enhance telemetry management

Dynatrace announces acquisition of Bindplane to help strengthen its observability capabilities and enhance telemetry management for cloud-native architectures.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

Britain's AI ambitions hindered by internal confessions

A new report examines factors influencing Britain’s AI deployment, from workforce concerns to...

Kong's Context Mesh: bridging the enterprise AI integration gap

Kong introduces Context Mesh, a tool to seamlessly connect enterprise data with AI agents, aiming...

Reducing hybrid IT complexity

Morpheus Data has introduced a series of enhancements which will help enterprise customers reduce...

Quantum Computing's transition to proof-led discipline

A new report reveals a more disciplined approach to quantum computing as organisations demand...

Autonomy in data engineering: the arrival of Genie Code

Databricks launches Genie Code, an autonomous AI agent designed to assist data engineers with...

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