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IT Management + Service

NEWS

Check Point’s agentic platform for network security

Check Point introduces its Agentic Network Security Orchestration Platform, designed to support network security with increased efficiency and automation.

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NEWS

PowerStore Elite: Navigating EMEA's dynamic storage demands

PowerStore Elite aims to address EMEA’s evolving storage needs amid accelerating data growth, seeking to help organisations modernise while maintaining continuity of critical operations.

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Alteryx introduces new automation features for enterprise analytics

Alteryx has introduced new automation capabilities designed to support AI deployment and integrate data, business logic, and AI workflows across enterprises.

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NEWS

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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NEWS

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS

Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Snowflake announces new AI and data platform enhancements

Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.

Addressing OT downtime: financial impact and state of cybersecurity

New research highlights the financial impact of OT downtime in UK critical infrastructure,...

Want to innovate like Netflix?

Boost your data in three steps. By Benjamin Ross, Director, Delphix.

Advancing connectivity in Boston with 400G solutions

TOWARDEX deploys HUBER+SUHNER's 400G CUBOsystem, enhancing high-capacity connections across the...

Hyve and Red Hat: a look at modern infrastructure solutions

Hyve Managed Hosting works with Red Hat to provide a platform supporting virtualised and...

ServiceNow introduces ESG solution

Integrated environmental, social, and governance (ESG) solution combines the power of...

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