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IT Management + Service

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Red Cactus and Tollring introduce AI-driven conversation analytics for CRM systems

Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200 systems.

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Sunrise supercomputer to support fusion research and AI in the UK

The UK invests in 'Sunrise', a £45 million supercomputer to advance fusion energy research and support AI growth at Culham Campus.

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Teleport named finalist for infrastructure identity management solution

Teleport’s infrastructure identity platform has been named a 2026 SC Awards Finalist in the Best Identity Management Solution category.

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Bridging the AI adoption gap in the manufacturing industry

Exploring the challenges and aspirations of AI adoption in the manufacturing sector, amidst the backdrop of operational complexities and data challenges.

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AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its potential to support automation, improve processes, and contribute to strategic outcomes beyond efficiency.

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WSO2's pivot towards the agentic enterprise with new CMO appointment

WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment under new marketing leadership.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Site24x7 introduces CloudSpend, a Cost Analytics Platform for the Public Cloud

Provides business intelligence to reduce OpEx in cloud for multiple accounts.

Harnessing AI alignment: unlocking billions in workplace value

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking...

Hitachi Vantara delivers intelligent DataOps Software Suite

The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...

Yubico launches self-service YubiKey ordering and streamlined portal

Yubico updates YubiKey as a Service with self-service features for easier passkey management.

The UK's IT skills shortage: A crisis and a call for innovation

The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...

Ping Identity secures 2026 Google Cloud award

Ping Identity has received the 2026 Google Cloud Security Partner of the Year Award for Identity &...

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