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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Navigating AI adoption: an organisational challenge

Sharp Europe's research highlights the cultural struggle organisations face in adopting responsible...

Kelly Morgan joins KnowBe4 as Chief Customer Officer

KnowBe4 appoints Kelly Morgan as Chief Customer Officer to enhance global customer success and risk...

SnapLogic introduces AI integration platform enhancements

SnapLogic has introduced platform enhancements designed to connect AI with enterprise workflows,...

Expanding enterprise AI and Azure capabilities

Cognizant is set to acquire 3Cloud, enhancing its Azure and AI capabilities for enterprise AI...

IT sustainability: A commercial priority for SMEs

The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...

Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

IT Management + Service