The Partner ONE MSP Program is built to deliver a consistent and scalable partner experience for managed service providers (MSPs) by providing partners with the support they need to grow, evolve, differentiate and amplify their business via a predictable and simplified program with clear requirements and performance-based pathways. At the same time, Mimecast is unlocking new partner experiences through MSP APIs, powering stronger go-to-market strategy, complete with new products and pricing.
Mimecast serves more than 42,000 customers across 100 countries and protects over 27 million end users through its industry-leading Human Risk Management platform. The Partner ONE MSP Program allows partners to adopt Mimecast’s products into their portfolio and strengthen their offerings to meet the demands of their customers.
Mimecast’s partner platform will enable MSPs to take advantage of various automated processes such as API automation capabilities, integration with certain third-party marketplaces, and bulk remediation and action capabilities. The updated partner experience delivers a simple onboarding process, data-driven customer insights, and a new user experience with an improved partner portal design. In addition, MSPs will benefit from a streamlined support process and case routing, access to technical team members and senior technical resources.
“In the face of a rapidly evolving cybersecurity landscape, choosing the right security partners is paramount for MSPs – and our revamped program has been curated to support partners in all their needs,” said Stan de Boisset, SVP of WW Partners at Mimecast. “MSPs will have the power to offer our best-in-class cybersecurity solutions to their customers while receiving unparalleled support in the form of training opportunities, 24/7 support team access and integration into the Mimecast community.”
The Partner ONE MSP Program brings new, exciting go-to-market opportunities and experiences that will help enable MSPs to offer Mimecast’s rich platform to their customers.
Key benefits of the program include:
Opportunity: Partners will be able to accelerate their growth strategy through performance-based incentives, recognition and rewards. This new program will help set the foundation for MSPs to build business.
Support: Continuous support through the Mimecast Knowledge Hub and 24/7 access to the technical customer support team.
Community: Integration into the Mimecast community with access to the exclusive partner forum and Mimecast Maverick Community for collaboration, troubleshooting and knowledge sharing.
Enablement: A range of training opportunities and a multi-level certification program.
Innovation: Access to new products, bundles and pricing in driving profitability and value to customer organizations.
