NEWS
Business success depends on exceptional customer experience
  • Posted on 25th January 2021 in by Phil Alsop

Global Annual Customer Experience Trends Report 2021 shows customers continue to be more demanding, making it harder for businesses to meet expectations in a post-pandemic world.

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NEWS
Citrix to acquire Wrike
  • Posted on 19th January 2021 in by Phil Alsop

Transaction unites leading workspace delivery platform with best-in-class SaaS work management solution, ushering in new era of employee productivity.

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NEWS
Agility angst?
  • Posted on 19th January 2021 in by Phil Alsop

IDC research, commissioned by ServiceNow, shows a direct correlation between organisational agility and improvements in customer loyalty, talent retention and time to market.

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NEWS
CIOs need greater cross-team collaboration to drive digital transformation
  • Posted on 19th January 2021 in by Phil Alsop

93% say IT’s ability to maximize value for the business is hindered by challenges, including IT and business teams working in silos.

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NEWS
Kreston Reeves plans for and delivers future of work with Citrix

Accounting firm leverages digital workspace solutions to enable work from anywhere.

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NEWS
Higher risk of disinformation attacks

Fujitsu expects both businesses and individuals to be targeted, based on issues that impact a wide...

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NEWS
Staff in small companies need employer support less than those in larger firms

According to a recent Kaspersky survey, people who work in companies with fewer than 50 employees,...

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NEWS
60% of organisations claim to have the capabilities for digital transformation success

All sectors have progressed on their digital transformation capabilities with Covid-19 being the...

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NEWS
Report recommends skills actions

Digital transformation accelerated amid a turbulent year, illuminating the need for an upskilled,...

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NEWS
Disjoint between employers and employees when it comes to IT services

The majority of technology executives surveyed acknowledge the growing importance of digital...

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NEWS
Key video surveillance trends for 2021

The events of 2020, combined with technological advances and adoption of cloud and artificial...

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NEWS
AI/Automation fails to make the New Year’s wish list for businesses

Despite media buzz and high board-level interest in these topics, AI/automation and Internet of...

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NEWS
What's next for the future of work?

Nearly half of global businesses (49%) expect the COVID-19 pandemic will have a significant impact...

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NEWS
Digital transformation is growing, but may be insecure

Trend Micro survey finds 88% of surveyed organizations have accelerated their cloud migration, but...

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NEWS
Productivity gains of remote working are sustainable beyond the pandemic

Organizations are reaping the benefits of increased productivity, but employees are impacted by the...

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Videos

Micheal McCollough, Senior Vice President of Worldwide Partners & Alliances, Mimecast, discusses his new role at the company, where he will lead the evolution of Mimecast’s Channel and MSP programmes, expand...
In this video, we talk to Wesco Anixter at the DCA's 10x10 2025.
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Expert Opinions

By Brenton O'Callaghan, Chief Product Officer, Avantra.
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