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NEWS
Connected customers expect a hyper-personalised, effortless experience
  • Posted on 28th February 2020 in by Phil Alsop

Only 10% of organisations in Europe say customers rate brand experiences as fully satisfactory, with satisfaction around AI and robotics experiences faring even worse.

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NEWS
Leeds goes digital
  • Posted on 26th February 2020 in by Phil Alsop

Alfresco enables the NHS Trust to drastically improve information sharing efficiency

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NEWS
How ready are you for innovation?
  • Posted on 26th February 2020 in by Phil Alsop

Free resource helps businesses evaluate their readiness for new innovations.

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NEWS
Stagecoach goes digital
  • Posted on 25th February 2020 in by Phil Alsop

Infor CloudSuite EAM and Sapphire Systems help leading bus company increase fleet availability and boost maintenance efficiency.

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NEWS
Digital forestry

Multi-year deal with expanded scope to optimize IT infrastructure, operations and workplace...

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NEWS
Collaboration comes with risks

36% of workers believe that the increased emphasis on file sharing has made them more complacent...

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NEWS
Boosting collaboration and teamwork

Anthony Nolan, the pioneering blood cancer charity, has implemented UD3 desktops to support an...

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NEWS
New research finds The London Market is upping investment in tech

The London Market is ripe for change – 60% of the specialist insurers said business-as-usual is...

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NEWS
Capita drives forward Norfolk’s digital transformation

Capita plc (Capita) has secured a £7.5m four-year contract extension to continue providing network...

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NEWS
Divisions between IT and business could impact customer experience

Study highlights lack of investment in areas most likely to have a positive CX impact.

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NEWS
Over half of IT departments failing to deliver on projects

Integration challenges continue to slow down digital transformation initiatives, as many...

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NEWS
Testing times ahead

Survey of over 100 leading digital enterprises reveals that web and mobile app test automation...

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NEWS
Shadow IT - a major concern

Infoblox has published new research that exposes the significant threat posed by shadow IoT devices...

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NEWS
Emerging technology is an integral part of how fans consume sports

While positive fan experiences with technology bring multiple new opportunities to sports...

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NEWS
Intelligent infrastructure arriving at a platform near you

New Cognizant-led consortium will build on "Intelligent Infrastructure" to digitally transform rail...

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Videos

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...

Expert Opinions

Future-proofing data centres: The hidden power of adaptable infrastructure

Operational sustainability in the data centre industry is increasingly dependent on infrastructure that can evolve without disruption, such as cooling pipework systems that can be easily maintained or rerouted...

Turning compliance into opportunity

By Linda Kerr, director of marketing, managed services at WatchGuard Technologies.

Building digital resilience in telecoms

Andrew Winters, executive vice president- managed detection and response from Obrela discusses the telecoms industry’s distinctive cyber threat profile

How MSSPs can adopt AI with confidence

By Haris Pylarinos, Founder and CEO of Hack The Box

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