NEWS
Pandemic increases IT downtime
  • Posted on 2nd February 2021 in by Phil Alsop

Strategic influence of CIOs and CTOs within organisations is growing as companies race to shore up cloud, remote work, and full-stack IT observability capabilities.

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NEWS
Digital delight
  • Posted on 2nd February 2021 in by Phil Alsop

Sentiment towards technology warms as COVID-19 forces businesses to go digital.

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NEWS
Top financial performers accelerate digital transformation plans to spur growth
  • Posted on 2nd February 2021 in by Phil Alsop

New analysis from Accenture indicates that technology and digital transformation continue to grow in importance among organisations on the FTSE 350. Mentions of technology-related topics in annual reports increased on average by 50% between 2019 and 2020, with cloud migration strategies rising to...

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NEWS
Digital transformation investment will continue in 2021
  • Posted on 29th January 2021 in by Phil Alsop

Transformation and investment remain common goals, but the best way to achieve them highlights diversity of thinking in tech strategies.

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NEWS
Digital diligence?

Over fifty per cent of organisations shifted their entire business operations to digital during the...

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NEWS
Disconnected leadership hinders employee engagement

Only 30% of HR and IT teams are working together to deliver a cohesive digital employee experience,...

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NEWS
All-flash object storage 'essential' for digital transformation

Digital business initiatives like automation and artificial intelligence demand high-performance...

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NEWS
Console Connect reveals how tech will drive business change in 2021

Console Connect & Applied Futurist study explores the enabling role of technology in creating...

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NEWS
Ryanair selects Pluralsight

Irish airline Ryanair has selected Pluralsight as its strategic partner to optimize the speed and...

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NEWS
Video chat for customer services sees 89% growth in UK

Consumers embrace video calling when interacting with organizations since COVID-19. Over one...

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NEWS
NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...

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NEWS
Renewed focus on digitisation and customer experience fuels cautious optimism

Over 90% of channel partners (CPs) agree that customers are taking a more strategic, long-term,...

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NEWS
Severn Trent adapts to future of work with Citrix

Water company leverages digital workspace solutions to keep employees connected and serving...

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NEWS
Achab enters UK market

Ambitious growth plan to become the trusted partner of choice for MSPs serving SME customers.

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NEWS
IT spending to grow by over six percent

Worldwide IT spending is projected to total $3.9 trillion in 2021, an increase of 6.2% from 2020,...

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Videos

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Data Centre World Frankfurt 2026
Laurent Gil, President of Cast AI, discusses the findings of the company’s 2026 State of Kubernetes Optimisation Report, a comprehensive analysis of GPU, CPU, and memory utilisation across non-optimised...
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

Expert Opinions

By Jamie Lyon, Chief Product and Strategy Officer at Lucid Software.
By Terry Storrar, managing director, Leaseweb UK.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.