NEWS
Digital workplace survey – poor communication is reducing staff productivity
  • Posted on 13th February 2018 in by Phil Alsop

A major digital workplace survey of senior IT executives - across 100 medium to large organiastions, reveals that 80% believe poor internal communication negatively impacts on staff productivity across the digital workplace. The survey, conducted by bluesource, also indicates that 70%...

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South Gloucestershire selects Civica Digital as transformation partner
  • Posted on 12th February 2018 in by Phil Alsop

New contract with Civica Digital will help boost customer satisfaction and future-proof the council.

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NEWS
Self-service and AI are redefining how consumers view customer service
  • Posted on 8th February 2018 in by Phil Alsop

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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NEWS
Inertia threatens digital change
  • Posted on 7th February 2018 in by Phil Alsop

A new report released by Harvard Business Review Analytic Services in association with DXC Technology, reveals that companies expect pressures from digital technology disruption to accelerate and intensify, yet worry that organizational inertia and resistance to change will hold them back.

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Digital platform offers Robotic Process Automation as a Service

DXC Technology has launched DXC Agile Process Automation (APA), a new digital platform that...

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NEWS
Two thirds of channel companies eager to enter into new partnerships

Nearly two thirds (61%) of channel businesses are looking for new companies to partner with...

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NEWS
Six ways AI will develop in 2018

By Kriti Sharma. VP, Artificial Intelligence at Sage.

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Software AG names Sanjay Brahmawar as new Chief Executive Officer

The Supervisory Board of Software AG has appointed Sanjay Brahmawar (47) as the new Chief...

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Tieto and PopInWork collaborate

Tieto and PopInWork, Sweden's first activity-based member office, have entered into a partnership...

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NEWS
EIU report forecasts impact of machine learning to 2030

Australia’s economy benefits the most from machine learning under scenarios which assume...

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NEWS
Ilmarinen develops insurance services of the future with Tieto

Finnish earnings-related pension insurance company Ilmarinen has selected Tieto as partner in...

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NEWS
76% of CIOs say it could become impossible to manage digital performance, as IT complexity soars

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million...

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NEWS
New challenges ahead for information technology industry

CompTIA projects 5% industry growth for 2018, identifies 12 trends to watch this year.

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Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers...

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NEWS
More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only...

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Videos

Nicolas Leszczynski, Principal Solution Engineer at Riverbed, discusses the results of the recent Riverbed Global AI & Digital Experience Survey, which finds that organisations are at an inflection point as...
In this video we talk to Micheala Hogan from RAYN at DC Ireland 2024
Alex Sharp, Chief Projects Officer, Data Centres at Nscale, outlines the scale of the AI data centre challenge – with average rack consuming 130 kilowatts of power, and as chips become more sophisticated, so...
In this video we talk to Richard Fowler from Siemon at DC Ireland 2024

Expert Opinions

By Peter Hayles, Product Marketing Manager HDD at Western Digital.
By Liz Centoni, Chief Customer Experience Officer, Cisco.
By Paul Birkett, VP Strategic Portfolio Management at Ricoh Europe.
By Jake Madders, Co-founder and Director at Hyve Managed Hosting.