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NEWS
Dell Technologies calls for a sustainable future
  • Posted on 8th March 2019 in by Phil Alsop

Dell Technologies is calling on European governments and the IT Industry to drive progress for a more sustainable future by prioritising sustainability in the procurement of IT services in a concerted effort. The call to action seeks to capitalise on a major opportunity to use the buying power of...

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NEWS
Not-for-profit organisations left behind in race to digital transformation
  • Posted on 7th March 2019 in by Phil Alsop

Advanced urges technology industry to help charities and membership organisations address demand for digital engagement.

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NEWS
Telecoms industry steps up to lead global digital transformation charge
  • Posted on 7th March 2019 in by Phil Alsop

New research following Mobile World Congress shows uptick in application services implementation to capitalise on burgeoning digital economy and transition to 5G.

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NEWS
Banks and insurers have underestimated the magnitude of the digital transformation challenge
  • Posted on 6th March 2019 in by Phil Alsop

A new report by the Capgemini Research Institute has found that financial services firms are lagging behind in digital transformation compared to other industry sectors. Financial services firms report falling confidence in their digital capabilities, and a shortage of the skills, leadership and...

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NEWS
Over-emphasis on technology is restricting UK businesses’ digital transformation success

Telstra study finds leaders lean too heavily on technology understanding in digital transformation...

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NEWS
Integration challenges disrupt digital plans

MuleSoft has published the findings of the 2019 Connectivity Benchmark Report on the state of IT....

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NEWS
CSI relaunches as an Enterprise Performance Partner

CSI is today announcing a new brand identity in response to the evolving role technology is playing...

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NEWS
CIOs see IT moving from cost centre to trust centre

Chief Information Officers (CIOs) increasingly see IT moving from a ‘cost center’ to a ‘trust...

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NEWS
Huawei Enterprise introduces Digital Platform

Huawei Enterprise Business Group (Huawei Enterprise) is making its first representation at MWC19...

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NEWS
Financial services sector is least likely to prioritise digital transformation

Multi-industry poll finds FS businesses are lagging on investment in identity management and cloud...

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NEWS
Making parcels personal

Hermes UK, the leading consumer delivery company, is introducing innovative technology aimed at...

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NEWS
Agile digital vision of Asia is setting example for European businesses

Leaders in Europe need to cut through bureaucracy and apathy or risk losing competitive advantage...

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NEWS
UK CIO struggles: many left unfulfilled and held back by internal ‘politics’

Just 6% of CIOs describe their organisation’s digital technology as agile and inherent to the...

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NEWS
Innovation constrained by lack of support, budget and skills

Survey shows organisations plan to overcome stakeholder skepticism and resource shortages with...

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NEWS
Survey reveals key data connectivity blockers

Progress has published the results of its 2018 Data Connectivity Survey. In the fifth annual...

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Videos

Rethinking marketing across EMEA: scale, strategy & AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Interview with Gerchamp at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Interview with Closer Still at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Rising customer expectations & the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Expert Opinions

Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...

Software-driven optimisation can help tackle the hardware supply crunch

By Krish Prasad, Senior Vice President and General Manager, VCF Division, Broadcom.

Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic...

Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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