75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact...
Read MoreCompeting priorities and skills shortages in IoT, AI/ML data science and robotics undermine potential progress in IT/OT convergence and security.
Read MoreEmployees from organisations with high quality DEX report over 75% less downtime and are 30% less likely to leave their employers.
Read MoreThe balance of deploying secure applications vs. time to market continues to be the biggest risk to organizations.
Read MoreWhile 84% of global executives believe responsible AI (RAI) should be on top management agendas,...
Read MoreThe Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its...
Read MoreA new report by MIT Technology Review Insights explores how global organisations are reassessing...
Read More76% of USA and UK respondents have experienced an API security incident in the last 12 months.
Read MoreCIOs must take time to consider “what if” scenarios to avoid being blindsided by social,...
Read MoreRackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one...
Read MoreNew free business model program includes workshops, webinars, purpose-built trainings and more.
Read MoreEgnyte, the secure platform for content collaboration and governance, has introduced several new...
Read MoreCouchbase has published findings from industry research examining the challenges faced by...
Read MoreSupports ambitious M&A growth strategy, cloud adoption and use of Microsoft 365.
Read MoreMajority of organisations say ESG factors will influence their future technology buying decisions.
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