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IT Management + Service News Videos Expert Opinions

NEWS
92% of IT decision-makers believe ITSM implementers fail customers
  • Posted on 20th November 2020 in by Phil Alsop

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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NEWS
Log intelligence for IT operations
  • Posted on 18th November 2020 in by Phil Alsop

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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NEWS
Improving operational efficiency
  • Posted on 11th November 2020 in by Phil Alsop

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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NEWS
Quality assurance is now a business priority to help deliver trusted enterprise digital transformation
  • Posted on 9th November 2020 in by Phil Alsop

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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NEWS
Improving supercomputer capacity planning

Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright...

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NEWS
A&O IT Group consolidates disparate IT estate

Managed services provider selects SolarWinds MSP for remote monitoring and support.

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NEWS
Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool...

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NEWS
Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation...

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NEWS
Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...

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NEWS
What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

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NEWS
Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...

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NEWS
TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...

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NEWS
Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...

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NEWS
IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

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NEWS
Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and...

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Videos

From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...

Levelling the playing field: Cisco 360 insights for smaller partners

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

Expert Opinions

Rising pressure on data centres from AI is redefining cooling and water management requirements

By Jon Healy, Regional Strategic Operations Officer, EMEA, at Salute.

How MSSPs can adopt AI with confidence

By Haris Pylarinos, Founder and CEO of Hack The Box

Building digital resilience in telecoms

Andrew Winters, executive vice president- managed detection and response from Obrela discusses the telecoms industry’s distinctive cyber threat profile

From regulation to real-world: infrastructure will determine the success of the EU’s AI Act

By Joe Baguley, CTO EMEA, Broadcom.

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