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IT Management + Service News Videos Expert Opinions

NEWS
The ITAM Forum launches ISO/IEC 19770-1 certification scheme
  • Posted on 24th February 2023 in by Phil Alsop

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS
GoTo transforms IT management with new remote monitoring & management tools
  • Posted on 24th February 2023 in by Phil Alsop

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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NEWS
Ensono launches Service Mapping
  • Posted on 8th February 2023 in by Phil Alsop

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

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NEWS
TeamViewer streamlines global IT support at Henkel
  • Posted on 3rd February 2023 in by Phil Alsop

TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make...

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NEWS
Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

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NEWS
Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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NEWS
Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

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NEWS
Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...

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NEWS
Park Place acquires CentricsIT

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...

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NEWS
Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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NEWS
Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...

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NEWS
BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

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NEWS
Cloud cost management for Azure

Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and...

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NEWS
Manchester Airports Group selects ServiceNow

Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...

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NEWS
Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for...

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Videos

Sydney seen as the AI sweet spot

Paul Christensen, Macquarie Data Centres General Manager, discusses the company’s 47MW IC3 Super West Sydney AI data centre, in the context of its plans to build out some 200MW of AI and cloud capacity in...

Human spirit, strategy, and interaction: fuelling growth and connection in the channel

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry....

Industry veteran to help scale Stellanor’s urban footprint

Howard Pheby, newly appointed Chief Commercial Officer at Stellanor, explains how the company is building something different: urban colocation that serves enterprises where they actually operate, backed by...

Interview with Airsys at DCW 2026

Data Centre World 2026

Expert Opinions

Why data centre cooling is becoming a channel decision in AI infrastructure

By Matt Roberts, VP of Sales, OptiCool Technologies.

Why legacy is the enemy of security (and budgets)

By Derek Steele, Sales Director, Droplet.

Cyber insurance is an MSP growth tool: most of the channel is still treating it as a cost

By Ryan Windt, Head of Growth Marketing at SeedPod Cyber.

Resolving the chicken and the egg of cyber-security

By Graham Jarvis, Freelance Business and Technology Journalist

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