IT Management + Service News Videos Expert Opinions

Daimler opts for Software AG IT management solution

Posted on 25th May 2021 in by Phil Alsop

The German auto maker is driving its digital transformation with the help of Software AG.

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Multi cloud made easier

Posted on 20th May 2021 in by Phil Alsop

New solutions deliver enhanced data protection capabilities to secure sensitive data across major cloud hyperscalers including Google Cloud, Microsoft Azure and Amazon Web Services.

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ServiceNow to acquire Lightstep

Posted on 11th May 2021 in by Phil Alsop

Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven, action‑oriented workflows.

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Transforming IT Service and Asset Management?

Posted on 4th May 2021 in by Phil Alsop

Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal issues in real-time for contextual, personalised employee experiences in the Everywhere Workplace.

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ManageEngine launches RMM Central

ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for...

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Delivering data centre innovation

Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system...

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ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to...

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Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

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Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

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ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more...

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ServiceNow continues EMEA expansion

Creates 300 Dublin-based jobs.

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How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...

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Opengear expands OM2200 NetOps Console Server product line

The first NetOps console server with both Smart Out-of-Band management and advanced automation...

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Hypercharging hybrid performance monitoring

New powerful cloud capabilities simplify complex IT environments to meet customers wherever they...

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Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by...

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Videos

The AI grace period is over - ROI in months not years

Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not...

Start Campus and EDP enter renewable energy agreement

Omer Wilson, Chief Marketing Officer of the Start Campus, explains why Start Campus and EDP have signed a strategic partnership marking their shared intention to accelerate next-generation, renewable-powered...

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

From remote access to real control: how MSPs are rethinking security and operations

In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how...

Expert Opinions

From pilots to platforms: why enterprise AI investment needs a rethink

By Sujatha S Iyer, Head of AI Security at Zoho Corp.

Why data centre cooling is becoming a channel decision in AI infrastructure

By Matt Roberts, VP of Sales, OptiCool Technologies.

Five Data Fabric Breakthroughs for AI Success

By Arash Ghazanfari, CxO Advisor, UK & Europe, Dell Technologies.

Why transformation fails: The missing link between technology, people and culture

By Lorenzo Romano, CEO of GCX Managed Services.

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