News

AI makes for happier customers?

Posted on 23rd June 2024 in Tech & Trends by Phil Alsop

NICE has published the 2024 International Happiness Index, its inaugural research which highlights the opportunity gap between consumer demands and what businesses are delivering when it comes to CX. The index found most consumers believe if organisations leverage digital and AI solutions in...

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New data begs the question - is an AI power struggle in the C-suite imminent?

Posted on 20th June 2024 in Tech & Trends by Phil Alsop

More than 69% of executives expect to spearhead their organisation’s AI efforts.

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More than two thirds of organisations say network security threats have increased

Posted on 20th June 2024 in Tech & Trends by Phil Alsop

Hybrid working and infrastructure complexity continue to present significant network management challenges.

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Seagate teams up with eBay

Posted on 20th June 2024 in Vendor by Phil Alsop

The collaboration enables consumers to purchase recertified drives through an established retail platform.

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Nebula recognised on the FEBE Growth 100 list

Leading global sustainable technology services firm Nebula Global Services is delighted to announce...

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Trust in employees dwindling

More than 60% of security decision makers expect employees to put corporate data at risk of a...

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CIISec and ISC2 publish guide on recruitment best practices

Attracting, recruiting and retaining a more diverse workforce will be critical for navigating the...

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Spirent Landslide adds CNF Testing

New first-to-market capabilities test the impact of cloud-native environments on 5G application and...

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StorMagic introduces HCI solution for edge and SMB environments

StorMagic SvHCI saves customers up to 62% over VMware.

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Bridgeworks’ drum roll of award wins continues

Just how does Bridgeworks do it? To add to its credits, the Lymington-based WAN Acceleration firm...

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Kotak Securities transforms millions of customers’ stock trading experience

Kotak Securities Limited (KSL), one of India’s largest full-service stock broking firms, has...

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Checkmarx and DXC Technology team up

Enhanced collaboration will reduce risk, improve software quality and accelerate digital...

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Videos

Managed services shifting from reactive support to value-driven cloud operations

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....

Interview with Data Centre Golf Society at DCW 2026

Data Centre World 2026

Building IT services that scale with customer expectations

Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting...

LapSafe AI Smart Locker: exploring AI in secure access

Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...

Expert Opinions

Cooling without the cost

Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...

AI tools to digital employees: why traditional security models are falling behind

This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam, exploring how the rise of the digital workforce is reshaping cybersecurity. The discussion covers the shift from...

Why some data centres deteriorate faster than others

By Glyn Hodgkiss, Associate, Air Quality.

Data centres and the fire hazard: why fire protection enclosures are essential

As UK data centre capacity continues to expand, ensuring electrical resilience under fire conditions is an important design priority. Fire protection enclosures play a vital role in maintaining circuit...

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