Expert Opinions

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Scaling cybersecurity and unlocking third-party risk management for MSP growth

In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...

LapSafe AI Smart Locker: exploring AI in secure access

Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...

News

Inadequate community engagement is slowing down data centre planning permission

A new Hoare Lea report finds that data centre planning applications are being delayed by an average of 490 days, driven largely by objections related to inadequate community engagement, unclear community...

Guardz 2026 State of MSP Threat Report: AI and cybersecurity landscape

Guardz outlines how AI is influencing cybersecurity, with the report highlighting identity-related issues and vulnerabilities affecting MSPs, based on findings from its latest threat report.

Auvik launches AI agents for IT operations

Auvik AI, powered by Auvik Aurora, delivers context-aware troubleshooting, intelligent alert prioritisation, and proactive lifecycle management out of the box.

Kaseya launches Agentic IT management platform

Kaseya has introduced an autonomous IT management system that uses AI and unified data to support IT operations and security management.

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