Failing to meet customer expectations
  • Posted on 8th June 2018 in by Phil Alsop

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology
  • Posted on 8th June 2018 in by Phil Alsop

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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NEWS
BBVA selects IPsoft to automate its customer support services
  • Posted on 8th June 2018 in by Phil Alsop

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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Life sciences lag behind with AI
  • Posted on 8th June 2018 in by Phil Alsop

Life science professionals highlight technology and healthcare as collaboration priorities for ensuring successful application of AI.

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Databricks conquers AI dilemma with unified analytics

Despite the allure of artificial intelligence (AI), most enterprises are struggling to succeed with...

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UK enterprises have reached cloud tipping point, but people are greatest barrier to success

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74...

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NetMotion delivers Operational Intelligence Platform for enterprise mobility

Comprehensive visibility across users, networks, applications and devices gives...

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Billon receives EUR 1 million funding from the Polish National Center for Research and Development

Billon, the technology company that has civilised blockchain, has been granted EUR 1 million...

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BMC delivers Cognitive Service Management

End-to-end multi-cloud SaaS offering reinvents traditional ITSM to support container-based...

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NEWS
Half of organisations set for major procurement and supply chain AI investment within two years

However, an independent research study commissioned by Ivalua reveals that poor data quality could...

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For resellers, time is running out

By Peter Olive, CEO, Vortex 6.

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AI is redefining connectivity

Artificial Intelligence (AI) is driving a paradigm shift in how nations prepare for the digital...

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Infosys extends Microsoft alliance

Infosys is expanding its relationship with Microsoft to accelerate the digital transformation of...

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KPMG and Google form digital alliance

New solutions combine Google Cloud’s security and artificial intelligence (AI) leadership with...

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JoveEye launch offers AI & Big Data powered research platform for Business Intelligence

Multi-lingual research and analysis tool offers access to global data in a single platform, for...

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Videos

Venessa Moffat, EMEA Channel Manager, Ekkosense and Nick Ewing, MD of Efficiency IT, discuss the new partnership between the two companies which brings together EIT’s expertise in data centre design, build,...
Chris McKie, VP, Product Marketing Networking, Security & Risk Management Solutions, Kaseya, discusses the findings of the company’s recently published 2024 MSP Benchmark Report, with automation,...
Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...
Stephen Douglas, Head of Market Strategy at Spirent, discusses the company’s 5th annual 5G outlook report, which finds that 5G Standalone (SA) market is picking up significant speed, alongside similar...

Expert Opinions

By Francesca Colenso, Director of Azure Business Group at Microsoft UK.
By David Higgins, Senior Director, Field Technology Office at CyberArk.
By Ozgur Duzgunoglu, Design and Engineering Director, Telehouse Europe.
By Igor Epshteyn, CEO at Coherent Solutions.