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IPsoft elevates Amelia
  • Posted on 21st January 2020 in by Phil Alsop

IPsoft unveils new avatar for Amelia®, its market-leading Digital Employee™, to deliver the most human-like user experiences in the industry, building on Amelia´s advanced AI and natural language capabilities.

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NEWS
Cloud infrastructure vital to digital transformation
  • Posted on 17th January 2020 in by Phil Alsop

Cloud Industry Forum finds that the Cloud is critical to more than eight in ten Digital Transformation projects.

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NEWS
Pressure to impact revenue puts CIOs under immense strain
  • Posted on 16th January 2020 in by Phil Alsop

61% of CIOs say time spent on strategic planning increased in last 12 months.

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NEWS
George Eliot Hospital NHS Trust begins a paperless journey
  • Posted on 16th January 2020 in by Phil Alsop

Speeding up the Patient Referral Process and improving patient outcomes led to requests from across the hospital to digitise more processes using Alfresco Digital Business Platform.

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NEWS
Eight out of ten procurement professionals claim their role has become more strategic thanks to digital transformation

New research shows how technology is helping automate and improve business processes.

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NEWS
Appian partners with Celonis

Combination of low-code automation platform and process mining technology accelerates digital...

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NEWS
Moving towards a cashless society

The decade ahead is one anticipated to be swept with technological disruption, as we are digitizing...

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NEWS
Heathrow reimagines its digital offering

Publicis Sapient - the digital transformation hub of Publicis Groupe - has joined Heathrow as a...

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NEWS
Digital technology worth billions to Britain

New report says more effective use of digital technology by start-up and scale-ups could boost the...

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NEWS
New Hitachi Vantara to create digital competitive edge

Hitachi Vantara has come together with Hitachi Consulting as one company to create a new digital...

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NEWS
IDC unveils 2020 predictions

International Data Corporation (IDC) has revealed its European predictions for 2020 and beyond. The...

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NEWS
Heineken brews successful digital supply chain

World’s most global brewer expands JDA footprint to manage demand volatility and increase its...

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NEWS
Citrix makes work personal

Company delivers intelligent feed and personalised workflows within Citrix Workspace to cut digital...

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NEWS
The decentralised IT dilemma

Survey with IDG reveals that empowering business units has led to more complex audits, unchecked...

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NEWS
Airline gets smart

Scandinavia’s largest airline has launched a new mobile app for employees to scan boarding passes...

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Videos

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Rethinking marketing across EMEA: scale, strategy & AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Interview with Crestchic at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Expert Opinions

Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic...

Why visual enterprise architecture is key to digital transformation

By Jamie Lyon, Chief Product and Strategy Officer at Lucid Software.

DigiCert Q&A: AI threats, certificate lifecycle risk and channel strategy

In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help...

AI Workloads Are Forcing DevOps Teams to Rethink Infrastructure

By Terry Storrar, managing director, Leaseweb UK.

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