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IT Management + Service News Videos Expert Opinions

NEWS
ServiceNow unveils the Now Platform Tokyo release
  • Posted on 22nd September 2022 in by Phil Alsop

Latest Now Platform update includes features that empower people to do their best work, create seamless experiences, and accelerate innovation at scale.

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NEWS
Riverbed launches Alluvio IQ Unified Observability Service
  • Posted on 14th September 2022 in by Phil Alsop

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning.

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NEWS
Rising customer expectations makes “exceptional” the new service baseline
  • Posted on 7th September 2022 in by Phil Alsop

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS
Two-thirds of European SMBs yet to fully optimise their business for hybrid working
  • Posted on 7th September 2022 in by Phil Alsop

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS
Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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NEWS
Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

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NEWS
Dynatrace extends cloud security

New runtime environment vulnerability analytics and support for the Go programming language...

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NEWS
Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of...

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NEWS
New Relic launches Agentless Monitoring for SAP solutions

All SAP customers can now enable industry leading observability for their SAP infrastructure,...

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NEWS
Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital...

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NEWS
Survey identifies key database monitoring challenges

A sector analysis of the results from a major database monitoring survey has revealed how and why...

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NEWS
DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

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NEWS
ScienceLogic expands reach to South Africa amid demand for AIOps

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...

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NEWS
Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...

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NEWS
BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

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Videos

£15 billion green data centre network planned for Scotland’s central belt

Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...

Axians and Nokia deliver next-generation networking solutions

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...

Some essential strategies to help optimise cybersecurity

Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin...

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...

Expert Opinions

Technology Integration is Shaping the Future of IoT

By Patrycja Sobera, Senior Vice President and General Manager, Digital Workplace Solutions, Unisys.

Why a unified data stack matters in the era of AI agents

By Dael Williamson, EMEA CTO, Databricks.

Building the future, facing the neighbours: gigawatt data centres in 2026 

As AI leads to bigger data centres, power grids and public perceptions may shape what’s actually possible.   By Tate Cantrell, Verne CTO.

AI’s Data Privacy Wake-Up Call: Why Sensitive Data in AI Training Is a Regulatory and Data Breach Time Bomb

By Ross Millenacker, Senior Product Manager, Perforce Software.

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