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NEWS
Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service
  • Posted on 29th January 2024 in by Phil Alsop

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

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NEWS
SnapLogic introduces GenAI Builder
  • Posted on 29th January 2024 in by Phil Alsop

Industry-first no-code product applies conversational interfaces to existing applications and experiences eliminating the need for costly and scarce AI coding expertise.

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NEWS
CISOs face the challenge of new risks

Only 38% of CISOs across EMEA believe their cyber resilience state is mature, according to new research from Palo Alto Networks and IDC Research.

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NEWS
Research finds IT leaders are choosing hybrid cloud strategies

According to a recent study by Citrix, 25% of organisations surveyed in the UK have already moved half or more of their cloud based-workloads back to on-premises infrastructures, or are considering doing so, in a phenomenon known as cloud repatriation.

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NEWS
Societal shifts will dramatically shape IT industry

Insight Enterprises has released its 2024 Trends Report, highlighting the key trends that will...

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NEWS
Eco-digital economy expected to double in the next five years to almost $33 trillion

Nearly eight in ten organizations say they are experiencing a dual transition towards a more...

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NEWS
Onfido launches Compliance Suite

Qualified Electronic Signature and One-time Password, combined with Onfido’s off-the-shelf...

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NEWS
Majority of UK IT teams already implementing or planning for AI

However, despite recognising the benefits of AI-driven customer interactions, only a third of...

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NEWS
Versa Networks launches 'industry first' Unified SASE Gateway

Versa Networks has introduced a new line of Unified SASE gateways delivering 100+ Gbps throughput...

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NEWS
Zscaler introduces 'industry’s first' Zero Trust SASE

Zscaler has introduced Zscaler Zero Trust SASE, a single-vendor SASE solution built utilizing...

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NEWS
Cato Networks introduces 'world’s first' SASE-based XDR

Generative AI, Cato XDR, Cato EPP, and new incident response tools headline the expansion of the...

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NEWS
Starline launches Critical Power Monitor

Starline, a brand of Legrand, has unveiled Starline’s third generation of Critical Power Monitor...

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Videos

Data Centre World Asia 2025
Simon Harris, Director of Critical Infrastructure at BCS, discusses the role that legacy data centres have in supporting the development of AI, with inferencing seen as a major opportunity. Simon outlines the...
Anna Rantala, Marketing Manager at BCS, discusses the company’s new branding – a refresh that is about showing the world the BCS that already exists - modern, dynamic, and human at its core. Anna explains...
Legrand’s FAT Center in Tuscany and Keor FLEX UPS deliver proven reliability, efficiency, and sustainability for next-generation data centers.

Expert Opinions

By Nadeem Azhar, Founder and CEO of a Houston-based technology firm specializing in technology-driven efficiency solutions.
By Chris Carreiro, CTO, Park Place Technologies.
By Andy Cocking, Sales Director, MSP, EMEA & APAC, Barracuda.