MSP Channel Insights

Reimagining security for the AI era

Posted on 16th May 2025 in Vendor by Phil Alsop

New Cisco innovations address the complexities for security professionals to embrace the AI era in today’s dynamic threat landscape.

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European business leaders and general public deeply divided on attitudes to impact of disruptive technologies

Posted on 16th May 2025 in Tech & Trends by Phil Alsop

New study reveals average 29 point gap in sentiment between business and the public across all technologies.

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Introducing Reversec: Shaping the future of offensive cybersecurity

Posted on 16th May 2025 in Vendor by Phil Alsop

New company unites decades of experience to deliver consulting services grounded in pioneering research.

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Falling expectation among business leaders that AI will replace people

Posted on 16th May 2025 in Tech & Trends by Phil Alsop

55% of businesses admit wrong decisions in making employees redundant when bringing AI into the workforce.

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Research reveals key observability trends

Observability programme maturity is uneven across data quality, data pipelines, and AI/ML models,...

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CrowdStrike unveils innovations

New innovations secure AI, data, identities and SaaS applications – expanding CrowdStrike’s...

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Commvault and Deloitte forge strategic alliance

Commvault has announced a strategic alliance with Deloitte. Together, Commvault and Deloitte aim to...

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Majority of companies exploring quantum AI

Quantum computing and related technologies like quantum AI are regarded as the next big wave after...

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Sophos launches MSP Elevate Program

Sophos has launched MSP Elevate, a new business-accelerating program for managed service providers...

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Data shows enterprises missing vital milestones as quantum nears

DigiCert has released findings from a new survey that uncovers a significant gap between enterprise...

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Assured Data Protection launches Innovation Team Initiative

Assured Data Protection has launched its Innovation Team—a strategic initiative aimed at...

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Harnessing technology for workforce management

New Civica report uncovers workforce challenges and strategies for a future-ready workforce.

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Rethinking marketing across EMEA: scale, strategy & AI

There’s no such thing as an off-the-shelf AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...