VIDEO

DCS talks to Barbara at TechExGlobal 2025

In this video, DCS talks to Barbara at TechExGlobal 2025.

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Remote managed services from the MSPs’ MSP

Richard Eglon, CMO at Nebula, discusses the ways in which subscription-based and consumption-based services complement each other – before explaining the company’s new Channel Service to MSPs and resellers alike that provides remote managed services in terms of Level 3 technical resource that MSPs can dovetail into their own service proposition. Additionally, Richard explains how Nebula is helping MSPs who are finding it increasingly difficult to absorb the associated costs of their teams...

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MS(S)P-native solutions - a better Channel proposition?

Lance Williams, CTO, Distology, provides some brilliant insights into the existing relationships between vendors, distributors/aggregators and MSPs and MSSPs and outlines a future where solutions designed specifically for service providers can ensure that the ultimate customers – end users – are best served by a new Channel model. Lance also discusses Distology’s strategic partnership with Vercara and previews the company’s new MSSP offering, arriving later this year.

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DEI focus benefits employees and partners alike

Chloe Cameron, Chief People Officer for EMEA, describes her own role as ‘enabling people to do the greatest work of their lives’ and is responsible for putting the structures into place within the UK to allow Pax8’s employees to be able to provide the best possible service and expertise to business’s partners at scale and speed. As an active member of We are Tech Women, Chloe speaks confidently and expertly on cultural issues and opportunities within the tech sector, as well as the...

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Tech Channel Ambassadors set to tackle IT skills gap

Ian Kilpatrick, former EVP of Nuvias and the driving force behind the newly established Tech Channel Ambassadors, explains the thinking behind the organisation – a new Community Interest Company (CIC) created to promote the channel IT industry, and to bolster inclusivity in the sector. Tech Channel Ambassadors aims to raise awareness of career opportunities across the IT channel to those in education, those returning to employment, and those looking to change career, including, but not...

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Driving knowledge sharing across the Channel

Patrick Aronson, Chief Marketing Officer and APAC Executive Vice President at Westcon-Comstor, looks at the challenges and opportunities for MSPs and other channel partners around data, as outlined in the company’s recent ‘Bridging the Gap’ research report. Patrick also explains some of the company’s recent data-focused initiatives, including the Partner Insights tool and Tech ConneX.

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Customer experience key to Agilitas’s growth strategy

John Hayes-Warren, Agilitas’s Chief Revenue Officer, outlines the company’s plans to make Fiscal Year 2024 a ‘defining year’, with the focus very much on customer experience transformation, underpinned by the three core competencies of inventory assurance, professional services and smart logistics.

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Richard Eglon, CMO at Nebula, discusses the ways in which subscription-based and consumption-based...
Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI,...
Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on...
John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends...
Chloe Cameron, Chief People Officer for EMEA, describes her own role as ‘enabling people to do...
Holly Pateman, SVP Product Marketing at Kaseya, discusses the recent Datto State of the MSP: Trends...