MSP Channel Insights

MSP Channel Insights Roadshow Dublin: What It Really Takes to Scale an MSP

Posted 12 hours ago in Distributor M&A Partner People Moves Tech & Trends Vendor by Sophie Milburn

The MSP Channel Insights Roadshow Dublin 2026, held at The Samuel Hotel, brought together MSP and IT leaders to examine the realities of growth on the ground. The discussion focused on building sales and marketing that truly resonates, recruiting and retaining technical talent, and keeping culture intact as firms scale, alongside rising pressure from cybersecurity and compliance in Dublin’s crowded managed services market.

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Is herd mentality the weak point in cybersecurity? Why defence still falls short when everyone thinks the same way

Posted 1 week ago in Distributor M&A Partner People Moves Tech & Trends Vendor by Sophie Milburn

Based on an exclusive interview with Scott Riley, Principal Product Manager for Identity Security Posture Management at Huntress, the piece explores how herd mentality in MSP cybersecurity is driving tool sprawl and a mistaken sense of innovation.

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The hidden human cost of cybersecurity burnout

Posted 2 weeks ago in Distributor M&A Partner People Moves Tech & Trends Vendor by Katy Hill

This article explores the growing human impact of cybersecurity work, drawing on an exclusive podcast with Anna Webb, Global Director of Security and Identity Support Services at Kocho, alongside new research highlighting the levels of stress, pressure, and job insecurity experienced by senior cyber professionals across the UK.

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Technician to leader: The art of letting go

Posted 2 weeks ago in Distributor M&A Partner People Moves Tech & Trends Vendor by Katy Hill

In an exclusive podcast discussion, Craig Sharp, Owner and Founder of Abussi, shares his journey from hands-on IT technician to business leader, highlighting how growth requires letting go of day-to-day tasks and trusting others. He discusses how leadership focuses on communication, delegation, and strategy over technical skill.

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MSP London Roadshow: collaboration, debate and best practice in uncertain times

Posted 2 weeks ago in Distributor M&A Partner People Moves Tech & Trends Vendor by Sophie Milburn

At the MSP Channel Insights Roadshow in London, MSP leaders explored how AI is reshaping the channel, from cybersecurity and sales to growth strategy and operations. In a period of uncertainty where the future remains unclear, open debate on talent, culture and collaboration underscored the value of shared learning across the MSP community.

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The Margin Squeeze: Why UK MSPs Must Monetise Observability, Not Just Support

Posted 4 weeks ago in Distributor M&A Partner Tech & Trends Vendor by Sophie Milburn

By Ed Knight, Director of Global MSP Sales, Paessler GmbH

Tech Channel Ambassadors set to tackle IT skills gap

Ian Kilpatrick, former EVP of Nuvias and the driving force behind the newly established Tech Channel Ambassadors, explains the thinking behind the organisation – a new Community Interest Company (CIC) created to promote the channel IT industry, and to bolster inclusivity in the sector. Tech Channel Ambassadors aims to raise awareness of career opportunities across the IT channel to those in education, those returning to employment, and those looking to change career, including, but not limited to, career opportunities for girls, BAME, disabled, neurodiverse and disadvantaged groups.

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