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NEWS
Microsoft unveils new research and technology to bridge the disconnect between leaders and employees
  • Posted on 23rd September 2022 in by Phil Alsop

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals and one another.

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NEWS
3 out of 4 of European businesses have invested in AI for CX
  • Posted on 22nd September 2022 in by Phil Alsop

75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact...

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NEWS
Skills gap threatens digital transformation
  • Posted on 21st September 2022 in by Phil Alsop

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine potential progress in IT/OT convergence and security.

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NEWS
DX investment boosts employee wellbeing
  • Posted on 21st September 2022 in by Phil Alsop

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less likely to leave their employers.

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NEWS
Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to...

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NEWS
Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas,...

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NEWS
Derby and Burton NHS choose BridgeHead to retire legacy applications

The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its...

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NEWS
CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing...

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NEWS
Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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NEWS
Gartner highlights disruptions CIOs might not see coming

CIOs must take time to consider “what if” scenarios to avoid being blindsided by social,...

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NEWS
Cybersecurity is the leading business concern for IT leaders

Rackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one...

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NEWS
MSP roadmap helps on business objectives

New free business model program includes workshops, webinars, purpose-built trainings and more.

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NEWS
Secure file sharing for MSPs

Egnyte, the secure platform for content collaboration and governance, has introduced several new...

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NEWS
Developers under pressure in race to the cloud

Couchbase has published findings from industry research examining the challenges faced by...

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NEWS
Park Holidays UK relies on IGEL

Supports ambitious M&A growth strategy, cloud adoption and use of Microsoft 365.

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Videos

Daniel Thorpe, Head of EMEA Data Centre Research at JLL, discusses the scale of demand for UK data centre real estate driven by AI, alongside the challenges and opportunities around power availability.
Anna Rantala, Marketing Manager at BCS, discusses the company’s new branding – a refresh that is about showing the world the BCS that already exists - modern, dynamic, and human at its core. Anna explains...
Simon Harris, Director of Critical Infrastructure at BCS, discusses the role that legacy data centres have in supporting the development of AI, with inferencing seen as a major opportunity. Simon outlines the...
Data Centre World Asia 2025

Expert Opinions

By Caroline Fanning, Chief Employee Success Officer at The Access Group.
By Caff Allen, Global Head of Learning and Development, Black & White Engineering.
By Harqs Singh, CTO and Founder, InfraPartners.